topic Re: Help in Other Smartphones

Help

lisa17071977 — Sat, 16 Nov 2024 21:05:22 GMT

Can someone please give me idea of how much will cost to replace me screen.?

Re: Help

lminvti — Sat, 16 Nov 2024 21:10:03 GMT

Hi there 👋, and welcome.
We cannot quote the price as we are not the technicians or samsung repairs team, I would suggest you to reach out to samsung you can do it in the app under support request service alternatively you can https://www.samsung.com/uk/support/repair/?srsltid=AfmBOooTem7BknPZ-opEcu6Mxs_Y3d8FE_jx3kzgMaVYmi7tT4P0Eidx
Also it depends on your phone model.

Re: Help

BandOfBrothers — Sun, 17 Nov 2024 05:38:17 GMT

Hello @lisa17071977 and may I extend a Warm Welcome to the Samsung Community Forum 👋

Accidental damage isn't covered under the Samsung Limited Manufacturer's Warranty so a fee would be charged.

However the issue may not just be the smashed screen, as the impact may have caused issues inside the phone too.

Use this link to set up a Repair https://www.samsung.com/uk/support/repair/ and then once the phone has been assessed they will provide a costing which you can accept or not.

A Samsung Experience Store can assist too.

Samsung provide a doorstep repair service in some regions too.

Some House Contents Insurance covers phone's, as well as some Bank accounts provide cover as a perk of the account. T&C's and excess fee's may apply.

If i can be of any further help please don't hesitate to ask 😎