Sound problem with Samsung A54

Stevie1908 — Thu, 29 Aug 2024 11:49:05 GMT

My phone has a problem where I receive or make calls and the recipient cannot hear me but I can hear them. When I hang up and call back, everything is okay. The problem is intermittent but very irritating.

can anyone help?

Re: Sound problem with Samsung A54

BandOfBrothers — Fri, 30 Aug 2024 04:46:40 GMT

Has this just started happening @Stevie1908 or have you performed any software update recently.

If you perform a forum search you should find existing threads with some further help within.

You could try a network reset under Settings > General Management > Reset > Reset Network Connections.

There us also a diagnostic test tool found in your Samsung Members App.

Also a hard reboot may help > https://www.samsung.com/ph/support/mobile-devices/how-to-force-reboot-your-samsung-galaxy-smartphone/

The next step is > Clear Cache Files from the phone's System Partition Section > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's }

If i can be of any further help please don't hesitate to ask 😎

Re: Sound problem with Samsung A54

Stevie1908 — Fri, 11 Oct 2024 22:35:01 GMT

Thank you for the repair solutions. I have reset the network connections and that seems to have resolved the issue.

topic Sound problem with Samsung A54 in Other Smartphones

Sound problem with Samsung A54

Re: Sound problem with Samsung A54

Re: Sound problem with Samsung A54