topic S21 + sending calls directly to Voicemail in Other Smartphones

S21 + sending calls directly to Voicemail

KC - Galaxy phone — Wed, 05 Jun 2024 16:08:29 GMT

I have a Samsung Galaxy S21+ that for certain phone #'s, it's sending them straight to voicemail. I've put in a new SIM card, went through all of my settings on the phone (blocked #'s and everything). And still have this issue, but it's only with certain callers. Any other idea's why this is happening?

Re: S21 + sending calls directly to Voicemail

Piper123 — Wed, 05 Jun 2024 19:22:10 GMT

Hey there

Welcome to the Forum. May I ask, are you UK or US based (this is the UK Forum).

Either way, this feels like a network issue.

Can you try your sim in another device to see if you have the same issue?

Re: S21 + sending calls directly to Voicemail

KC - Galaxy phone — Wed, 05 Jun 2024 19:46:33 GMT

Located in US. No I don't have another device to use with my "brand new" sim. Verizon sent me a new sim to rule that out.

Re: Re: S21 + sending calls directly to Voicemail

Piper123 — Wed, 05 Jun 2024 20:12:57 GMT

Might be better to reach out to the US Forum to see if other users in the US are having similar issues....