topic Re: Not letting me reset the pattern in Other Smartphones

Not letting me reset the pattern

lola0604 — Fri, 30 Dec 2022 18:44:12 GMT

I'm trying to reset the pattern to my secure folder but whenever I click reset pattern I get stuck on a buffering screen.

Re: Not letting me reset the pattern

lola0604 — Fri, 30 Dec 2022 18:47:02 GMT

This is the screen I'm getting

Re: Not letting me reset the pattern

mongo38 — Mon, 02 Jan 2023 16:02:35 GMT

Did you have any success? Im suffering same issue

Re: Not letting me reset the pattern

AntS — Fri, 13 Jan 2023 15:40:28 GMT

Hi @lola0604 and @mongo38 ,

Try the below steps and let us know if they work for you:

Settings > Apps > Samsung account > More options (…) > tap ‘Uninstall updates’ (Samsung account v14.0.00.11)
(In case of reset Password needed) Settings > tap and sign in ‘Samsung account' of the top > run Secure Folder’ > mistype Password > tap ‘Forgot password’ > tab ‘Reset’ on the reset Password popup > enter New Password

Re: Not letting me reset the pattern

abeexx — Thu, 19 Jan 2023 17:19:04 GMT

Was having same issue found a suggestion ftom another forum member this solved my problem go to Settings, Apps, Secure Folder, Storage, Clear Cache. Hope it works for you xx