topic Re: My phone is connected to WIFI but I have no internet in Other Smartphones

My phone is connected to WIFI but I have no internet

pmutton202 — Wed, 24 Aug 2022 10:50:28 GMT

So I bought a new samsung phone and it won't connect to the internet, even though it is connected to the WIFI.

I have searched the problem up and of course the only solution I could find was a "software update" (which never solves any issues, I do not understand why this is always the go to solution)

The problem with that is you need to create a google account to even do a software update which makes no sense in my opinion but hey.

Guess what? I cannot make a Google account without an internet connection, and I cannot connect to the internet, so therefore cannot do a software update. How am I meant to fix this?

Re: My phone is connected to WIFI but I have no internet

Ventor — Wed, 24 Aug 2022 14:50:46 GMT

@pmutton202 Hello, go to settings / General administration / Reset and reset network settings. You have to reconfigure the wireless connections. Greetings

Re: My phone is connected to WIFI but I have no internet

JAMES4578 — Wed, 24 Aug 2022 16:34:50 GMT

HI @pmutton202 The solution detailed by @Ventor may well solve problem. However if not tap on current Network where it says connected and tap forget, you can then set up your desired Network again. Another idea is to reset your router if still issue.

On another note you should ensure you have the latest updates mind you (though should be the case currently with new device) and best to have both a Samsung and Google Account.

Re: My phone is connected to WIFI but I have no internet

pmutton202 — Fri, 26 Aug 2022 08:35:40 GMT

Neither way worked, still can't connect to internet.

Re: My phone is connected to WIFI but I have no internet

JAMES4578 — Fri, 26 Aug 2022 11:26:21 GMT

Hi @pmutton202 ok some other suggestions:

When you tap Forget toggle your Wi-Fi off and on again - Select your router from the list of available connections, and run through all the connection steps. You could restart your phone at this point.

If still not solved go to Settings - Connections - Wi-Fi - Tap the cog next to your router on my device it is under view More but could be Advanced if that does not show. select the MAC Address Type and set this to Phone MAC. If the issue persists, I would suggest pressing the Volume Down and Power buttons together for around 10 seconds until the phone restarts, the reason being that this will refresh the software and address any issues that might be causing problems. You still may need to reset router again if still problems.

Re: My phone is connected to WIFI but I have no internet

Eva_28 — Sat, 27 Aug 2022 12:09:21 GMT

I have the same issue. The past week my Samsung A52s 5g, while connected on my home WiFi, will not have an internet connection through the WiFi, and it will use my data instead. This happens every few minutes, the wifi stays connected to my device and the message "connected without internet" will appear.

I have tried rebooting my phone, turning the wifi on my phone on and off, forgetting the network on my phone, resetting all networks, inserting my SIM card in a different device (to see if the issue is only on this specific device), changing the MAC address to "Phone MAC" and also restarting my router. Nothing works. The issue still persists only on my Samsung A52s (all other devices work perfectly while on WiFi).

I would really appreciate some advice on how to resolve this, please.

Re: My phone is connected to WIFI but I have no internet

pmutton202 — Mon, 29 Aug 2022 19:53:07 GMT

Yeah none of this is helping, I'm sending my samsung back and getting an iPhone because this is a joke, as if I spent hundreds on a piece of ***** that doesn't even connect to WiFi.

Re: My phone is connected to WIFI but I have no internet

KonradCy — Sun, 05 Feb 2023 12:12:55 GMT

I had the connected to WiFi but no internet at my brothers house. It happened with my previous S5 Neo, S8 and my current current S20FE 5G, plus my Tab A (10.5 2018). The router was updated couple of days ago and I visited yesterday. All the families phones including Samsungs all connected without issue, except mine. I decided to reset the WiFi in the phone settings. This fixed my phone. Then it dawned on me that whatever caused the problem was passed on by logging into my Samsung account! When I got home, I reset the WiFi on the other Samsung devices I use. The reset deletes all stored WiFi and Bluetooth connections, so I had to make new pairings with everything again. I have stored a new backup on my Samsung profile, so switching or adding a new Samsung device, there will be no further problems.

Re: My phone is connected to WIFI but I have no internet

pmutton202 — Sun, 05 Feb 2023 12:57:22 GMT

This thread is 6 months old, I don't own a crapsung anymore. Also, no sh*t sherlock, who would've guessed that setting up a WiFi connection on a different device would work?

Re: My phone is connected to WIFI but I have no internet

Members_NEJwdea — Sat, 22 Jul 2023 09:42:53 GMT

i had the same issue with my zflip4. what finally worked for me after hours of trying different things:
1. settings
2. connections
3. more connection settings
4. private dns:
5. change it from “private dns provider hostname (my name used to be “dns.google”)” to “automatic”
i then tried reconnecting to the wifi and lo and behold it worked! i hope this will help for you?

Re: My phone is connected to WIFI but I have no internet

MikeDMinor — Sun, 12 May 2024 00:11:56 GMT

Riddance

Re: My phone is connected to WIFI but I have no internet

Nazmul I — Thu, 13 Jun 2024 08:05:17 GMT

Go to your tp-link page and create a custom dial-up setting here, using the exact same setting as shown in the image. Everything should be good.

Re: Re: My phone is connected to WIFI but I have no internet

SuzeH — Tue, 09 Jul 2024 17:51:34 GMT

I can't see an image?

Re: Re: My phone is connected to WIFI but I have no internet

Nazmul I — Wed, 10 Jul 2024 03:46:30 GMT

Can you see it now?

Re: My phone is connected to WIFI but I have no internet

TamasU — Thu, 31 Oct 2024 21:52:58 GMT

As stupid as it can be, but switch on automatic date & time and voala.

Re: My phone is connected to WIFI but I have no internet

St_Haggie — Mon, 06 Jan 2025 22:46:36 GMT

All phones need to have a login account. With Android its google, or Samsung, with iPhone its iTunes.

Re: My phone is connected to WIFI but I have no internet

Lightdelegate — Tue, 07 Jan 2025 10:34:48 GMT

Amazing how long Samsung has had that bug.
You can be on vacation; everyone has wifi, and only our Samsung is dead with that question mark.
I used to have the same problem at work. Of course, Samsung will blame the router on Samsung. There is no internet.
just restarted my backup Galaxy phone and guess what? no wifi. nothing helps. impossible to connect. you have wifi and only my phone has a problem with the router. my laptop works fine. my friends here with phones, working fine. only galaxy speaks some prehistoric language so he cannot communicate with my router. sure... the router is the probelm

Re: My phone is connected to WIFI but I have no internet

Geomax2020 — Tue, 18 Feb 2025 09:51:17 GMT

I found a solution that actually worked.

If Developer Mode isn’t already enabled:

Go to Settings > About phone > Software information.
Tap Build number 7 times until you see "Developer mode has been enabled."
Return to Settings and scroll down to Developer options.
Enable Wi-fi Non-persistent MAC Randomization.
Enable wi-fi verbose logging
Go to your wifi connection, forget connection and log back onto your wifi hotspot.

This worked for me. Hopefully it will work for your pos samsung as well. Thanks a lot for absolutely f*kall samsung. You have been of absolutely NO help at all.

Re: My phone is connected to WIFI but I have no internet

Geomax2020 — Tue, 18 Feb 2025 09:54:35 GMT

I found a solution that actually worked.

If Developer Mode isn’t already enabled:

Go to Settings > About phone > Software information.
Tap Build number 7 times until you see "Developer mode has been enabled."
Return to Settings and scroll down to Developer options.
Enable Wi-fi Non-persistent MAC Randomization.
Enable wi-fi verbose logging
Go to your wifi connection, forget connection and log back onto your wifi hotspot.

This worked for me. Hopefully it will work for your pos samsung as well.

Re: My phone is connected to WIFI but I have no internet

Cmmntychr — Sat, 08 Mar 2025 09:42:02 GMT

Made an account to say that this is the only thing that has worked for me so far