topic Re: Cannot remove voicemail notification in Other Smartphones

Cannot remove voicemail notification

DPJ201070 — Sun, 21 Mar 2021 14:17:44 GMT

Always had an issue with random voicemail notifications I cannot clear without clearing cache or force stop. Since software update last week, voicemail notification will not clear at all. Reached out to Samsung who advised a factory reset to be completed. Still have issue 😠. Can see from this community this is a long standing issue that Samsung haven't fixed. Any software patches available to fix this bug? Only alternative is to have repair engineer come out when not sure this requires a physical repair. Samsung A71 model

Re: Cannot remove voicemail notification

marijus — Sun, 21 Mar 2021 14:32:05 GMT

same here have fold and note ultra ,you need listen your voice mails and when notification go

Re: Re: Cannot remove voicemail notification

DPJ201070 — Sun, 21 Mar 2021 14:34:52 GMT

tried sending voicemail s, it still doesn't clear

Re: Cannot remove voicemail notification

CarlH — Sun, 21 Mar 2021 14:45:24 GMT

Have you spoken with your network provider, @DPJ201070? This feature is governed by them, including all notifications you receive regarding voicemails.

Re: Cannot remove voicemail notification

marijus — Sun, 21 Mar 2021 14:48:28 GMT

no you need ring your voice mail provider and listen your voice mails and after your notification goes

Re: Re: Cannot remove voicemail notification

DPJ201070 — Sun, 21 Mar 2021 14:52:36 GMT

two different providers since had phone. Samsung live chat and call back are not saying to contact provider

Re: Re: Cannot remove voicemail notification

DPJ201070 — Sun, 21 Mar 2021 14:53:06 GMT

do you mean my network provider?

Re: Re: Re: Cannot remove voicemail notification

DPJ201070 — Sun, 21 Mar 2021 14:53:57 GMT

I have listened to all voicemails and deleted but notification still there

Re: Cannot remove voicemail notification

marijus — Sun, 21 Mar 2021 14:57:42 GMT

yes

Re: Re: Cannot remove voicemail notification

DPJ201070 — Sun, 21 Mar 2021 18:03:00 GMT

thanks for the advice

Re: Cannot remove voicemail notification

Fogeaters — Sat, 08 May 2021 22:56:29 GMT

I am having the same issue. Tried everything... Clear Cache, Clear Data, Reboot. New Voicemail Icon still there, no voicemail. I need to be able to tell when I have a new voicemail. Samsung you need to fix this.

Re: Re: Cannot remove voicemail notification

66jerryb — Wed, 07 Jul 2021 11:56:52 GMT

Same here. S21. Listened to the VM but notification will not delete.

Re: Cannot remove voicemail notification

RDub1 — Sun, 11 Jul 2021 13:48:44 GMT

It's a setting in your voicemail. Call your voicemail and go into settings from the menu. You can then change how you are notified, by on screen notification and/or SMS. If you select SMS you can then turn off on screen notifications. My friend had this notification on for months and we just worked this out. It worked immediately!

Re: Re: Cannot remove voicemail notification

WillGortoa — Sun, 25 Jul 2021 15:04:36 GMT

Curious ... I'm having this issue at the moment with iD Mobile SIM. It's clearly an issue at their end because I had exactly the same issue when I first took out the SIM-only contract with my previous phone: Moto G5 Plus. And it's just recurred with new Samsung S20FE on the same SIM! It was resolved on the previous phone by them switching off on-screen notifications and moving to SMS. But could I find anyone on their chat system that could do that today? Ugh! 😩 So ... I'll go into the settings menu as suggested ... and see if *I* can do it?! Wish me luck ... I'll report back.

Re: Re: Cannot remove voicemail notification

WillGortoa — Sun, 25 Jul 2021 15:22:53 GMT

Okay. It's still there! Am I missing a trick? Do I now 'turn off on-screen notifications' on my phone somewhere to fully resolve? 🤔

Re: Cannot remove voicemail notification

dalewatts666 — Sat, 18 Mar 2023 17:07:24 GMT

I have the a33 5g and I have 4 permanent new voicemail notification even though I haven't got any voicemails at all . There's no way to get rid of these , HELP

Re: Re: Re: Cannot remove voicemail notification

dalewatts666 — Sat, 18 Mar 2023 17:09:47 GMT

Did u have any luck