https://eu.community.samsung.com/t5/other-smartphones/samsung-galaxy-a7-2018/m-p/1912568#M41452 <P>Hi&nbsp;<a href="https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/3843091">@chandu1976</a>&nbsp;</P> <P>&nbsp;</P> <P>Is the software on your phone up to date? Go to Settings &gt; Software update &gt; Download and install. Also, let's try a soft reset on the phone. This will end all processes and give the phone a fresh start. Press and hold the Volume Down and Power keys at the same time until the phone switches off and back on again.</P> <P>&nbsp;</P> <P>Let us know how you get on!</P> Thu, 06 Aug 2020 13:21:09 GMT ChrisM 2020-08-06T13:21:09Z https://eu.community.samsung.com/t5/other-smartphones/samsung-galaxy-a7-2018/m-p/1902815#M41451 <P>Hello,&nbsp;</P> <P>I am Chandra Sekhar from Hyderabad, India. My Mobile doesn't work all the features like Palm swipe, Night mode camera,&nbsp; and some times mobile switched off and on automatically.</P> Mon, 03 Aug 2020 07:09:46 GMT https://eu.community.samsung.com/t5/other-smartphones/samsung-galaxy-a7-2018/m-p/1902815#M41451 chandu1976 2020-08-03T07:09:46Z https://eu.community.samsung.com/t5/other-smartphones/samsung-galaxy-a7-2018/m-p/1912568#M41452 <P>Hi&nbsp;<a href="https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/3843091">@chandu1976</a>&nbsp;</P> <P>&nbsp;</P> <P>Is the software on your phone up to date? Go to Settings &gt; Software update &gt; Download and install. Also, let's try a soft reset on the phone. This will end all processes and give the phone a fresh start. Press and hold the Volume Down and Power keys at the same time until the phone switches off and back on again.</P> <P>&nbsp;</P> <P>Let us know how you get on!</P> Thu, 06 Aug 2020 13:21:09 GMT https://eu.community.samsung.com/t5/other-smartphones/samsung-galaxy-a7-2018/m-p/1912568#M41452 ChrisM 2020-08-06T13:21:09Z