topic Re: Photos in the gallery lost date in Other Smartphones

Photos in the gallery lost date

Ana123 — Sat, 20 Jun 2020 10:11:37 GMT

Hi,

A few days ago I made a backup of all the photos I had in my phone to the computer before reseting my phone for the technical service. When I put them back in the phone they don't appear in the right date but in the date I transferred back to my phone. This looks to affect only to the photos and videos I downloaded or got through different apps, not to the ones I took with my camera.

Anyone knows a way to have these photos with the correct date?

Thanks!

Re: Photos in the gallery lost date

Anonymous User — Tue, 23 Jun 2020 12:10:48 GMT

Hi, i will reply you with a copy and paste from a guide i made a few months ago in this post

https://eu.community.samsung.com/t5/Galaxy-S20-S20-S20-Ultra/Photos-lost-date/m-p/1695737

"Theory behind photos date"

If you did not change the file name it should be written in a way which indicates the year, day and month as well as the precise hour and minute when it was take. This applies to all kind of photos (from every single camera, not only phone ones) and to screenshots, but does not apply to whatsapp photos since only the year, day and month is indicated in the name followed by 000xx where xx indicates in which order you received the photos sent on the same day.

Methods to fix the photo date

Both methods i will show you embed metadata files into the photo, so it will never change the date if it is moved between devices or sd cards!

Method 1:

You can, if you have windows 10 photos program in your pc look at the name of the photo and click on the 3 vertical dots at the top right hand side of the pc screen and then click on file info. The date is now shown at the left of the picture and you can permanently modify that by hand. If you have many photos to modify use method 2. Method 1 is good if you have a few photos to edit or you have to edit a video date, for the other use case go to the notes at the end.

Method 2:

The program i personally use is EXIF date changer* you can dowload it from the developer website here , it should work on windows XP, vista, 7, 8.1, 10. As you can see they offer a free version and a paid version, the free version allow you to fix unlimited amount of photos without having more nieche features, so it is more than enough for what you need to do, so dowload the free version unless you want to support the developer or you need the pro features.

*i want to specify that i have no affiliation with the developer and that i am suggesting their app because i use it myself and it works perfectly. there are other programs which do the same thing if you like others more you can use them.

After you have dowloaded and installed EXIF date changer on your pc move all the photos from your sd card into a folder on you desktop (you can now delete all the photos from the sd card, but i highly recommend you not to delete the desktop copy till you have verified at the end of the procedure everything has gone well, that folder is your only backup!).

Step 1: choose with the button marked with 1 in the photo the folder which contains your pictures* the destination folder will automatically become a folder called adjusted which is created by the program and placed into sourced folder, you can leave it as it is or you can change it if you want, this is your personal preference.

Step 2: in the time difference page (2) select the voice set time/date from (3) and then date in filename (4).

*when choosing the folder there are different scenarios: if your folder hierarchy is like DCIM with inside camera and screenshot folders, the app will look for pics in the DCIM camera but not in the folders inside so it will process no photos, you must choose a folder which has photos directly in it, the photos in subfolders will not be processed and you will have to repeat the process manually afterwards!

Step 3: click on options (5) and the only think marked should be "Set file date to taken date" this will ensure than the photo date will be embedded into metadata with the same date shown in the filename and will avoid strange conflicts with some gallery apps which read file date and not taken date. Also remember NOT to mark "use file created date to taken date". There is another option pre marked which you should unmark which is "rename files to"**

**rename files to date option is useful if you have a few photos which have a name modified by you like "photo of mark" but have metadata and so show the correct date of when it was taken. I sugget to tailor use that option singularly on those kind of photos so the date is written in the file name and in case the metadata gets lost you have a backup, however when using the program to bulk change date of incorrect photos i would not advise to do that because it will add that to the name of all pics (which already have the date written in it) and it could be annoying. So use that function only on pre selected groups of photos with the overmentioned issue.

Step 4: check that in the advanced, privacy, filters and upgrade to pro everything is turned off.

Step 5: Hit process photos and wait for it to finish.

Step 6: After it finishes click on open folder or manually navigate indicated in destination folder in Step 1. You can rename that folder as you like (for example if you want it to be the camera folder of the phone rename it DCIM) and transfer it to your phone/sd card.

Step 7: check if all the photos are ok and there are no strange things going on with the date, if something is wrong delete the destination folder (indicated in step 1) and do all the process again. Again DO NOT DELETE THE UNTOUCHED PHOTO FOLDER ON YOUR PC TILL YOU VERIFY EVERYTHING IS OK BECAUSE IT IS YOUR ONLY BACKUP.

At this point all your photos date has been fixed!

Notes:

From my personal experience the photos with no date in filename are not modified by the program so if they have metadata it is not modified (if you marked what is indicated in step 3) and they will be fine, again cosider doing it for those photos only indicated in step 3 **.
If a photo keeps having the same behaviour after this process it is because it has not metadata and no date indicated in filename, so nothing can be automated. The date cannot be recovered via the file, but if you remember when you shot it you can permanently change with method 1.

I hope to have helped everyone!

Re: Photos in the gallery lost date

Ana123 — Tue, 23 Jun 2020 19:02:21 GMT

Hi Archer,

Thanks a lot for your answer!

I have tried the method 2, but I didn't get the photos in the right order... Maybe I'm doing something wrong, but not sure what...

Re: Photos in the gallery lost date

Anonymous User — Tue, 23 Jun 2020 20:44:49 GMT

Can you tell me in which way they are notnin the correct order? Are dates still wrong or hours?

Re: Photos in the gallery lost date

Ana123 — Tue, 23 Jun 2020 21:44:32 GMT

The dates are still wrong, they keep having the same day I'm transferring them to the phone... Maybe something went wrong with the program?

Re: Photos in the gallery lost date

Anonymous User — Wed, 24 Jun 2020 06:45:24 GMT

Did you rename them?

Try to do the procedure again

Re: Photos in the gallery lost date

Ana123 — Wed, 24 Jun 2020 14:31:41 GMT

No, I didn't rename them.

I will try again and let you know!

Re: Photos in the gallery lost date

Ana123 — Fri, 26 Jun 2020 18:52:34 GMT

Hi Archer,

I tried again, but the photos are still not getting the day of creation but the day I transferred them to the computer to do the backup.

I checked the proporties of the photos in the computer and they have the creation day correct, so not sure what's happening...

Re: Photos in the gallery lost date

Anonymous User — Fri, 26 Jun 2020 19:08:21 GMT

What about taken date?

Re: Photos in the gallery lost date

Ana123 — Fri, 26 Jun 2020 19:41:49 GMT

Ok, that's the problem then... No, the files don't have a taken date.

This should be changed one by one or there is another way to do it?

Re: Photos in the gallery lost date

Anonymous User — Fri, 26 Jun 2020 19:52:44 GMT

The taken date isnchanged if you follow the guide i wrote.

To change it you must perform if woth the app modofing the images on the pc, it does not work if the apps are in the sd and you are trying to modify them directly there from the pc

Re: Photos in the gallery lost date

Ana123 — Fri, 26 Jun 2020 20:14:11 GMT

I followed your guide with the original photos (backup I made) in the computer, but these original photos don't have a taken date... Is maybe that the problem?

Re: Photos in the gallery lost date

Anonymous User — Fri, 26 Jun 2020 21:02:38 GMT

What is the name of the photos like?

Re: Photos in the gallery lost date

Ana123 — Fri, 26 Jun 2020 21:26:00 GMT

They have different kind of names, but mainly 0000000000000-1.jpg and IMG_0000.jpg

Re: Photos in the gallery lost date

Anonymous User — Sat, 27 Jun 2020 06:13:16 GMT

Ah this won't work... usually pictures name is day month year or reverse order lile 2762020 0812

You cannot recover original date, the obly thing is to change date manually if you remember it😔

Sorry

Re: Photos in the gallery lost date

Ana123 — Sat, 27 Jun 2020 10:30:04 GMT

I think I will leave them like they are now because I have more than 1000 photos with that problem, so changing them one by one is a bit too much...

Thanks a lot for your help!

Re: Photos in the gallery lost date

Anonymous User — Sat, 27 Jun 2020 13:31:50 GMT

Well 10 a day is just 100 days, sounds crazy but i actually did that in a similar case😅

Re: Photos in the gallery lost date

Galaxy S21 Ultra 5G — Wed, 24 Feb 2021 23:27:25 GMT

I received my S21 Ultra 5G today and transferred everything from my Note 20 Ultra 5G but my Gallery is empty! I have searched Samsung Cloud and One Drive to no avail. Is there any way to get my hundreds of photos back? TIA

Re: Photos in the gallery lost date

Davej1 — Sat, 06 Mar 2021 11:59:07 GMT

no not happening

Re: Photos in the gallery lost date

crenchy — Tue, 28 Sep 2021 04:18:49 GMT

Hi,
I downloaded EXIF Date Changer on my XP laptop. When I tried to install the newest version (3.9), it threw up an error message saying it does not support the version of Windows my computer is running. So I downloaded the next most recent version (2.7), and that installed without a problem.

However, once I opened the program, it is missing the most important option: the option to "Set date/time FROM."

It has "Adjust time by," "Set date/time TO," and "No date adjustment." It does not show "Set date/time FROM," which is what I need.

Have you encountered this issue, or did you not use version 2.7?

Thanks,
Crenchy