topic Re: Samsung Gt-P5100 (Youtube and many applications not working) in Other Smartphones

Samsung Gt-P5100 (Youtube and many applications not working)

Paskistan — Fri, 17 Apr 2020 09:30:41 GMT

when i open youtube app on Samsung Gt- P5100, it shows "A new version of YouTube is available Install it now from Gppgle Play" but when i open Google Play Store, latest version of YouTube is already installed.
how can i fix this?

Re: Samsung Gt-P5100 (Youtube and many applications not working)

AsadM — Fri, 17 Apr 2020 09:40:47 GMT

Hi there. Hope you're doing well. Is the software on your tablet on the latest version? Where did you buy your tablet from? Also, where are you based?

Re: Samsung Gt-P5100 (Youtube and many applications not working)

Paskistan — Fri, 17 Apr 2020 10:52:44 GMT

Thanks for your prompt reply. i am in PAKISTAN. My Tab is shwoing latest Software is updated. I bought a used tablet from the Market for my kids. But now many applications I can't find on Google play and specially youtube is not working. I suppose its an old version and it needs some upgradation

Re: Samsung Gt-P5100 (Youtube and many applications not working)

AsadM — Fri, 17 Apr 2020 10:56:26 GMT

Thanks for confirming. You can speak to our friends in Pakistan for guidance with this. They can be contacted via this link: https://www.samsung.com/pk/info/contactus/

Re: Samsung Gt-P5100 (Youtube and many applications not working)

doquocanh1310 — Thu, 11 Jun 2020 12:41:52 GMT

hello, i'm from vietnam. And i have the same problem. Pls help me. Sorry for my english

Re: Samsung Gt-P5100 (Youtube and many applications not working)

SaudA — Thu, 11 Jun 2020 12:51:54 GMT

Hi @doquocanh1310, please use the following link to get in touch with our colleagues in Vietnam: https://www.samsung.com/vn/support/

They'll be able to guide you further.

Re: Samsung Gt-P5100 (Youtube and many applications not working)

Queen_R — Sat, 04 Jul 2020 11:21:50 GMT

Hi there! I have the same problem for my Samsung galaxy tabout 10.1 gt p5100. I have YouTube installed but it wont work properly, i have have installed and installed it a couple of times but always end up with thE "a newer version of YouTube is available, please update". Also, i can't seem to use Netflix too... I'm currently based in Riyadh, KSA. Thanks in adavance...

Re: Samsung Gt-P5100 (Youtube and many applications not working)

SaudA — Mon, 06 Jul 2020 10:40:04 GMT

Hi @Queen_R, I'd recommend reaching out to our colleagues in KSA, so they can support you with this: https://www.samsung.com/sa_en/info/contactus/

Re: Samsung Gt-P5100 (Youtube and many applications not working)

bojick — Sat, 11 Jul 2020 20:57:21 GMT

Hi, I have same problem with my gt p5100 it doesnt work now on youtube. Im living here in the Philippines, can you help me?

Re: Samsung Gt-P5100 (Youtube and many applications not working)

radhikamehra — Sun, 19 Jul 2020 10:30:45 GMT

Hi I am from Singapore and experiencing same problem unable to start and update YouTube

Re: Samsung Gt-P5100 (Youtube and many applications not working)

SaudA — Mon, 20 Jul 2020 12:41:34 GMT

Hi @bojick and @radhikamehra, please reach out to our colleagues in your respective countries, so they can run some troubleshooting steps and get this sorted out for you.

Samsung Philippines: https://www.samsung.com/ph/support/
Samsung Singapore: https://www.samsung.com/sg/support/

Re: Samsung Gt-P5100 (Youtube and many applications not working)

bmxcyber — Wed, 29 Jul 2020 18:51:22 GMT

samsung can you hear me .........

Re: Samsung Gt-P5100 (Youtube and many applications not working)

Ram7751 — Mon, 05 Sep 2022 03:24:47 GMT

Hello

im having the same issue. Samsung Galaxy Tab 2 10.1 p5113. My play store has an error and I cannot run youtube let alone download it if I tried reinstalling it. How can I download the latest YouTube version so it works ?