topic Re: the verification code been sent is Not valid in Other Smartphones

the verification code been sent is Not valid

leexgx — Mon, 30 Mar 2020 14:12:18 GMT

the verification code been sent is Not valid it even auto fills the code or typing it in still does not work

can you please fix your server to send valid codes out as i cant log into the samsung account if it wont let me get past the verification code

also the auto call for verfication goes Way to fast i can only just keep get it in time to type the code in when it says it a second time around (you could at least pause for 3 seconds before blerting out a code at super fast speed) no way a normal person would be able to type the code in time as most pepole have to think what button to press

both SMS or voice call code does not work

Re: the verification code been sent is Not valid

sk8olick — Sat, 04 Apr 2020 01:05:58 GMT

same issue here on a galaxy s7. keep getting codes but looping to request code, without actually login in the account.

Re: the verification code been sent is Not valid

Avita — Sat, 04 Apr 2020 18:26:07 GMT

Same issue here. Using a Galaxy A50, not able to get past the verification code to sign into my samsung account, even after auto fill of the code that was sent via sms to my phone. Interestingly enough, this occured after i updated the software. This is truly annoying to encounter. Can't even get unto tech support.

Re: the verification code been sent is Not valid

leexgx — Sat, 04 Apr 2020 18:38:28 GMT

Guess I have to check again see if it's still doing it (annoying thing is you can't disable 2fa without a valid code and samsung phone) they really need to fix this as this could disable the phone until valid code is provided

You only need 2fa enabled for cloud backup (find my Samsung device doesn't need it enabled even though you should use it)

Re: the verification code been sent is Not valid

leexgx — Mon, 06 Apr 2020 01:56:38 GMT

OK worked it out remove or add the country code to the number in the box where it asks you for mobile number (so instead of 0044 or +44 you just put your mobile number only in, as that's how I got mine to work)

As I just found out 2fa is not actually enabled if it's only asking on the phone only (when it's enabled it will ask you on any device or browser you try and sign into)

Samsung still need to fix this bug as it shouldn't be sending invalid codes in the first place, as that probably means they are using the mobile number to actually generate the code witch is not very secure and could be used to generate codes on the fly without Samsung website (please pass this message up to higher ups please mods who deal with Samsung Device Account security)

Re: the verification code been sent is Not valid

Avita — Mon, 06 Apr 2020 00:41:24 GMT

Oh my god. Thank you so much. It worked. In my case i had to affix my country code (868) and my phone number, the verification code was successful and i FINALLY got through to access apps, galaxy store (update samsung apps...that i barely use).

Seriously though. This issue needs to be addressed by the app developers.

This was not a great experience for my anxiety.

Whew...

Thank you again leexgx

Re: the verification code been sent is Not valid

leexgx — Mon, 06 Apr 2020 01:55:09 GMT

@sk8olick wrote:

same issue here on a galaxy s7. keep getting codes but looping to request code, without actually login in the account.

please read my soulution (remove the contery code only input the mobile number)

Re: the verification code been sent is Not valid

Buhwiddy — Mon, 06 Apr 2020 02:20:57 GMT

Breds I hope this info is correct, because I just updated my A50, now have the same problem. First no doubles, now this. Lord put ah foot.

Re: the verification code been sent is Not valid

leexgx — Mon, 06 Apr 2020 02:22:47 GMT

@Buhwiddy wrote:
Breds I hope this info is correct, because I just updated my A50, now have the same problem. First no doubles, now this. Lord put ah foot.

it was drving me nuts as this is my dads phone it was doing it on (so it was bugging him so he was bugigng me)

Re: the verification code been sent is Not valid

Buhwiddy — Mon, 06 Apr 2020 02:23:25 GMT

Ok so what your saying is put the full 8681234567 (digi/bmobile) and when the verification code pops up and I hit verify, it will work??

Cuz right now... lack of doubles and this... lord help meh

Re: the verification code been sent is Not valid

leexgx — Mon, 06 Apr 2020 02:32:12 GMT

@Buhwiddy wrote:

Ok so what your saying is put the full ********* (digi/bmobile) and when the verification code pops up and I hit verify, it will work??

Cuz right now... lack of doubles and this... lord help meh

what ever your mobile is dont put the + bit in (so if your mobile number is +44 5555 6666 you do 05555 6666 or how ever you do it for your country when ringing someone localy on a mobile)

Re: the verification code been sent is Not valid

Buhwiddy — Mon, 06 Apr 2020 02:28:22 GMT

@Avita wrote:

Oh my god. Thank you so much. It worked. In my case i had to affix my country code (868) and my phone number, the verification code was successful and i FINALLY got through to access apps, galaxy store (update samsung apps...that i barely use).

Seriously though. This issue needs to be addressed by the app developers.

This was not a great experience for my anxiety.

Whew...

Thank you again leexgx

PLEASE TELL ME THIS WORKED EH, CUZ NO DOUBLES, NO RUM, PLACE LOCK DOWN AND NOW THIS.. SO PLEASE TELL MEH DIS WUKKIN!!!

Re: the verification code been sent is Not valid

leexgx — Mon, 06 Apr 2020 02:33:36 GMT

@Buhwiddy wrote:

@Avita wrote:

Oh my god. Thank you so much. It worked. In my case i had to affix my country code (868) and my phone number, the verification code was successful and i FINALLY got through to access apps, galaxy store (update samsung apps...that i barely use).

Seriously though. This issue needs to be addressed by the app developers.

This was not a great experience for my anxiety.

Whew...

Thank you again leexgx

PLEASE TELL ME THIS WORKED EH, CUZ NO DOUBLES, NO RUM, PLACE LOCK DOWN AND NOW THIS.. SO PLEASE TELL MEH DIS WUKKIN!!!

its more the server that is the issue , it shouldn't even be sending invalid codes out, it should just show a error or send a valid code (i bet they are using the number as the seed for the verfication code generator witch is not ideal way to do it)

(i didnt notice that you used 123456 as number so ignore the other post about persnal info)

Re: the verification code been sent is Not valid

Buhwiddy — Mon, 06 Apr 2020 02:34:48 GMT

YES!!!!! YES!!!! IT WORKED!!!!!! I put my country's code infront and it worked!!!! NOW WHERE'S THE RUM!!!

Re: the verification code been sent is Not valid

per7355 — Fri, 12 Jun 2020 17:01:44 GMT

Please help me out as this request from Samsung for double verification, and verification code not valid is driving me crazy. Tell me what to do or how to solve it.

Re: the verification code been sent is Not valid

Shandar — Sat, 25 Jul 2020 17:31:44 GMT

It is still doing it lol, but thanks for the fix, i can finally update these apps

Re: the verification code been sent is Not valid

SujalRocks — Mon, 11 Jan 2021 08:07:13 GMT

I am a teenager, i have a phone but not a number now what do I do??

Re: the verification code been sent is Not valid

Rahim_72 — Sat, 12 Jun 2021 17:16:45 GMT

Hi I recently bought S21 ultra new sealed from Samsung after few moths error code come up please help

Re: the verification code been sent is Not valid

KholaI — Sat, 12 Jun 2021 19:03:52 GMT

Hey there @Rahim_72

Have you reached out to our Customer Service regarding this? If not, you can find the details by clicking on the following link:

https://www.samsung.com/uk/support/contact/

Re: the verification code been sent is Not valid

sunshine369 — Tue, 28 Sep 2021 22:51:37 GMT

Hi Rahim.

I have the same message. I got it out of the blue today after using the phone for a month and a half. I went to the Samsung store straight away and they told me that the phone was stolen prior to being sold to myself on Amazon. Please let me know what you've found out and if you managed to gain access to the phone at all.