topic Re: Bixby message pop up on lock screen in Other Smartphones

Bixby message pop up on lock screen

Notaclue — Sat, 09 Nov 2019 23:01:44 GMT

I’m hoping someone can help me out! I keep getting a pop up when my screen is locked saying ‘bixby voice not yet set up, to use bixby voice unlock phone then press bixby key again to start setup’ but it does it by itself and appears like every 10 seconds (I wish that was an exaggeration) and is draining my battery!

Any ideas how to stop it? I tried to set it up then it changed to the bixby symbol and was listening to me every 10 seconds instead of the above message!

I feel like I’ve tried everything. It only does it when the screen is locked, apart from then, no issues.

Please help, driving me insane!!!

Re: Bixby message pop up on lock screen

AndrewL — Sun, 10 Nov 2019 13:30:40 GMT

@Notaclue: Please can you confirm the model number and current Android version of your device, and I will look into this for you.

Re: Bixby message pop up on lock screen

Notaclue — Sun, 10 Nov 2019 18:27:02 GMT

Thank you!! It’s a Samsung s8 and Android version 9

Re: Bixby message pop up on lock screen

CarlH — Sun, 10 Nov 2019 20:43:05 GMT

Thanks @Notaclue. Can you post a screenshot of the error message you're seeing?

Re: Bixby message pop up on lock screen

Notaclue — Sun, 10 Nov 2019 21:04:03 GMT

This is the message but I deleted the Bixby voice. When I actually set it up it changes from this to the letter b and listens instead so either way set up or not it wont stop constantly activating by itself

Re: Bixby message pop up on lock screen

Notaclue — Sun, 10 Nov 2019 21:08:00 GMT

I even tried remapping the key to something other than Bixby but this message is still appearing even with the change 🤷‍♀️ I just dont understand what's going on. Bixby is determined to destroy me ha

Re: Bixby message pop up on lock screen

Community9 — Fri, 21 Feb 2020 22:33:40 GMT

Did you ever find a solution to this?

I'm having the same problem and it absolutely obliterates my battery. So frustrating. I'm on an s8 active and it's a wonderful phone, but filled with Samsung bloatware I can't get rid of.

This bixby button problem literally leaves me with less than half a day of battery (even after I replaced the battery last week), and if I go through the setup for bixby voice it constantly triggers itself and listens to everything I say.

I have turned off every bixby setting imaginable, I have used paid third party software to remap the button to do nothing under any circumstance, but I cannot for the life of me get rid of these lockscreen notifications/bixby constantly turning itself on and listening to me. Besides being creepy as hell, incredibly frustrating to not be able to opt out of or turn off completely, it leaves me with a battery that doesn't even last me the day.

Praying you found a solution where I haven't been able to so far, cheers.

Re: Bixby message pop up on lock screen

Notaclue — Sun, 23 Feb 2020 15:56:42 GMT

Hey,

I honestly feel your pain!!! That's exactly what mine was doing. I got my screen replaced at the same time it started happening. It must have been something to do with the new screen (the side where the buttons are, are actually all attached to each screen). I managed to get my original one back and has been fine again ever since thank god. Have you had any replacements or anything?

Re: Bixby message pop up on lock screen

garc1 — Wed, 26 Feb 2020 14:08:43 GMT

Hello. Has anybody found 3 fix for this. I have done everything possible but cant clear this dam notification. I need my phone for work and I'll have to dump it if I cant get a fix. Exact same issues as above. I swear this will be my last Samsung

Re: Bixby message pop up on lock screen

garc1 — Wed, 26 Feb 2020 14:09:42 GMT

"Found a fix"

Re: Bixby message pop up on lock screen

Notaclue — Wed, 26 Feb 2020 16:30:21 GMT

I thought you meant you actually found a fix after your original post then, got excited for you for a minute there :')

Re: Bixby message pop up on lock screen

garc1 — Wed, 26 Feb 2020 19:14:43 GMT

after an hr on the phone to Samsung it looks like its a harware issue. bixby button is not working and its prob sticking and constantly trying to open bixby. if in warranty then it can be fixed for free but not for me as I have a small crack on my screen which voids the warranty!

Re: Bixby message pop up on lock screen

Haritha — Wed, 15 Apr 2020 04:26:18 GMT

I have a same problem

Re: Bixby message pop up on lock screen

Haritha — Wed, 15 Apr 2020 15:47:49 GMT

step1: New versions have been removed

step2: Download this Bixby Voice 2.2.45.14

smiling-face-with-sunglasses:

https://www.apkmirror.com/apk/samsung-electronics-co-ltd/bixby/bixby-2-3-02-0-release/bixby-voice-2-3-02-0-2-android-apk-download/download/

Re: Bixby message pop up on lock screen

IzzN — Mon, 20 Apr 2020 20:17:50 GMT

I'm getting the exact same thing at the moment!! It started yesterday morning and has been driving me nuts ever since. The Samsung helpers on live chat couldn't even help me, did you ever find a solution??

Re: Bixby message pop up on lock screen

IzzN — Mon, 20 Apr 2020 20:19:48 GMT

Did you manage to fix it? If so, what did you do? It's super irritating, I'm desperate!

Re: Bixby message pop up on lock screen

Community9 — Tue, 21 Apr 2020 22:34:44 GMT

So basically, you used to be able to just turn off bixby and this wasn't an issue.

Then they patched that. Then you were able to use third party button mappers to get rid of it, but they patched that too.

The deal is, basically, Samsung is going to great lengths to force people to use services they don't want to use to collect data. It's really too bad.

After paying for software and trying to override bixby, exhausting the settings options, I gave up.

I fixed it by prying out my entire volume assembly with a screwdriver. This may have been stupid, and I totally might have missed an actual fix, but I spent weeks on this, and the only working solution I've found to fix bixby, is to physically smash it out of existence.

My phone no longer is waterproof, and I no longer have volume controls, but the battery lasts more than a couple hours, so lesser of two evils I guess.

Samsung has the best hardware at the best price point, and has consistently made the best phones on the market for a number of years, but ultimately, I can't recommend buying a Samsung product to anyone, because the bloat ware is so awful, invasive, and literally phone breaking in ways it has no reason or right to be.

So sorry for the long, and ultimately probably unhelpful response, but I hope Samsung starts to backtrack on some of this. My experiences on phones like a g5 which comes with clean, stock Android out of the box have been infinitely better, and a lot cheaper.

Volume controls and no longer being able to have a button mapping for flashlight suck, but I can reseal the phone for waterproofing, and I do have a useable battery life. So screaming at bixby while smashing out parts of your phone is a semi valid solution, and honestly, the only one I was able to find after a lot of work.

Sorry, and good luck. Not buying anything by Samsung again personally, at least until they quit with these business oriented practices to try to control and limit their end users. Some real apple *****.

Re: Bixby message pop up on lock screen

IzzN — Wed, 22 Apr 2020 16:37:27 GMT

Oh dear, it was working so well during the four months I've had it. I actually switched to android to get away from apple but it seems as though I've gone for a brand that's just as bad!

Samsung help basically just told me to get it sent for repairs but I was wondering if it was an iPhone style money-grabbing thing.

So you didn't manage to get rid of Bixby without taking your phone apart? 😓

Re: Bixby message pop up on lock screen

Community9 — Sat, 25 Apr 2020 00:12:40 GMT

No don't fret yet, you made a good choice. Samsung has far better hardware than Apple at a lower price- the quality of the camera for example is pretty well unmatched.

The s8 actually let you opt out of bixby entirely and remap your button to something more useful when it launched, but they removed that in an update later

It does look like they are going the Apple way a bit however.

Try experimenting with Nova launcher and bx actions- these at least will let you customize your UI and buttons, and would be your best bet for fixing your issue (as well as having a much better and more personalized experience on your phone- something which I guarantee will delight you coming from Apple (since on Apple you are just stuck with what you get).

But ya between bxactions and Nova, you might have some luck.

I don't personally know what Samsung repair service is like, if you could have it fixed under warranty that's probably the way to go. If you feel they are gouging you, you could go to a local independent repair shop- a button replacement like this is relatively easy and a decent repair shop shouldn't charge you much. If I were to guess, maybe 30 bucks. You could try doing it yourself too, the button on eBay is maybe 5-10 bucks??

Anyway, that's all I can tell you. Good luck!

Re: Bixby message pop up on lock screen

cwkelts — Sun, 14 Jun 2020 19:44:34 GMT

Having the same problem. Where did you find the fix? I have been fighting with this far to long.