topic Re: Unable to save contacts in Other Smartphones

Unable to save contacts

Davel8383 — Wed, 22 May 2019 09:37:00 GMT

This morning i install the latest software update on my Galaxy A6, it completly wiped all my contacts. When I try to re-enter them, I get a message saying "unable to save contact". I have tried resetting all permissions but still have the same problem

Re: Unable to save contacts

BandOfBrothers — Thu, 23 May 2019 06:18:04 GMT

@Davel8383 can you first try a soft reboot by turning the phone Off and On.

Re: Unable to save contacts

Davel8383 — Thu, 23 May 2019 08:37:33 GMT

Thanks for the reply, I did try that without success. I have managed to solve the problem by doing a settings reset. I did lose things like downloaded ringtones, but not any photos or data. This is the 1st chance had to check for replies so thanks again.

Re: Unable to save contacts

VBbud — Fri, 19 Jul 2019 14:11:22 GMT

Thanks, rebooting was the simple fix that worked for my Galaxy Sky.

Re: Unable to save contacts

bklabel — Wed, 18 Dec 2019 20:08:23 GMT

I had this issue on my Note 8. Switched to new hardware Note 9. I still get the error message and data does not save.

Re: Unable to save contacts

ngk1 — Sun, 08 Mar 2020 20:23:03 GMT

How do you do a settings reset?