topic Re: J5 software update to Pie in Other Smartphones

J5 software update to Pie

DJT — Tue, 05 Nov 2019 17:27:07 GMT

Has anyone in the UK received the J5 software update to Pie which was scheduled for October? My phone is sim free but on the EE network and I am still waiting for the update.

Re: J5 software update to Pie

RozvM — Tue, 05 Nov 2019 22:13:30 GMT

Can you please provide the model number of you're device?

Re: J5 software update to Pie

BandOfBrothers — Wed, 06 Nov 2019 05:55:39 GMT

Did you buy the phone direct from Samsung or from somewhere else i.e Carphone Warehouse or from an online site such as Amazon etc @DJT

Or was it imported from another country ?

You can check it's active CSC code via the phoneinfo app in the Playstore.

The CSC code is important as it can help to explain where the update will come from.

Sometimes using Smartswitch can help too.

Re: J5 software update to Pie

DJT — Wed, 06 Nov 2019 08:29:17 GMT

The model number is SM-J530F

Re: J5 software update to Pie

DJT — Wed, 06 Nov 2019 08:33:40 GMT

I bought the phone from Argos last year. It has since had the Oreo update and a security patch in June.

I have tried smartswitch and it is showing the software as being up to date.

I downloaded the app you suggested but it is not showing any csc code.

Re: J5 software update to Pie

BandOfBrothers — Wed, 06 Nov 2019 11:15:26 GMT

Thats weird as it should show a CsC code @DJT

Re: J5 software update to Pie

BandOfBrothers — Wed, 06 Nov 2019 11:19:18 GMT

This is mine.

Re: J5 software update to Pie

DJT — Wed, 06 Nov 2019 12:06:46 GMT

Found it by entering *#1234# on the keypad.

It's BTU which appears to be UK (unbranded).

Re: J5 software update to Pie

BandOfBrothers — Wed, 06 Nov 2019 12:33:23 GMT

Yes BTU is typically a phone supplied directly by Samsung.

Re: J5 software update to Pie

DJT — Wed, 06 Nov 2019 12:40:52 GMT

Having carried out some research at https://www.theandroidsoul.com/android-pie-release-date/ it seems that the phone is not eligble for the update despite Samsung earlier indicating that it would be upgraded to Pie in October.

Happy with Oreo anyway so not a problem!

Thanks for your helpful replies.

Re: J5 software update to Pie

RozvM — Wed, 06 Nov 2019 14:45:05 GMT

All the carrier based SM-J530F's in the UK can be updated to Pie (EVR/O2U/VOD) according to Sammobile, but currently none of the carrirer-free phones (XEU/BTU) received the Android 9 firmware.

Re: J5 software update to Pie

DJT — Wed, 06 Nov 2019 15:40:41 GMT

Thanks for your help.

I will be pleasantly surprised if the phone is updated in the future then!

Re: J5 software update to Pie

RozvM — Wed, 06 Nov 2019 16:28:45 GMT

I don't think that you're never gonna get the update, but as I saw from the firmware history the gap can be as little as a few days to 2 months.

Re: J5 software update to Pie

Qwerty7 — Wed, 06 Nov 2019 18:03:56 GMT

Yeah it's probably improved A Lot by now but back in 2017 when nougat was rolling out to the A3 2016 it came out originally in a few countries in April and I got it in mid-August on BTU software

Re: J5 software update to Pie

DJT — Mon, 18 Nov 2019 15:18:01 GMT

Thanks to all who responded to my post. My phone received the update today