topic Re: S9 Plus April update - Front Camera changed from 8MP to 5.2MP in Other Smartphones

S9 Plus April update - Front Camera changed from 8MP to 5.2MP

Ruthvic — Mon, 15 Apr 2019 19:41:19 GMT

Hi,

I found my S9 + front camera resolution to be reduced from 8MP to 5.2MP. And also the pictures taken with the front camera are zoomed after they are clicked. Is this a bug in the update ?

Re: S9 Plus April update - Front Camera changed from 8MP to 5.2MP

Ruthvic — Mon, 15 Apr 2019 20:29:26 GMT

https://eu.community.samsung.com/t5/Galaxy-S9-S9/Recent-update-has-made-front-camera-faulty/m-p/1061242#M15502 -

Using the above thread, it shows 8MP only in case of video mode. Select camera -> go to settings -> and it is back to 5.2MP.

Re: S9 Plus April update - Front Camera changed from 8MP to 5.2MP

JordanS — Thu, 02 May 2019 16:26:30 GMT

Have you tried this: Settings > Apps > 3 Dots > Show System Apps > Camera > Force Stop > Storage > Clear Cache > Clear Data?

This worked for me.

Re: S9 Plus April update - Front Camera changed from 8MP to 5.2MP

NgocAnhITVN — Thu, 04 Jul 2019 07:03:49 GMT

has it been fixed? I recently checked my camera and encountered the same problem

Re: S9 Plus April update - Front Camera changed from 8MP to 5.2MP

Ruthvic — Thu, 04 Jul 2019 12:08:47 GMT

UPDATE (from June, 2019):

What I found with front camera is

1. Groupfie mode has 8MP

2. Selfie mode has 5.2MP

3. Selfie mode picture automatically gets cropped

To conclude use groupfie mode to get great pics with your front camera.

Re: S9 Plus April update - Front Camera changed from 8MP to 5.2MP

NgocAnhITVN — Thu, 04 Jul 2019 13:35:19 GMT

Thank you ^_^

For other camera applications is still 5.2 😞

Re: S9 Plus April update - Front Camera changed from 8MP to 5.2MP

Maggs1 — Thu, 18 Jul 2019 11:51:29 GMT

The same thing shows in my front camera 5.2mp instead of 8mp. When i went into selfie i changed near view to far view and it shows 8mp now. But if its near view its still shows 5.2mp. Hopefuly it will be fixed in next update.

Re: S9 Plus April update - Front Camera changed from 8MP to 5.2MP

AboOd — Thu, 18 Jul 2019 23:19:13 GMT

I have the same problem on my phone and my brother's phone. What is the solution

Re: S9 Plus April update - Front Camera changed from 8MP to 5.2MP

Maggs1 — Thu, 18 Jul 2019 23:32:44 GMT

Hi. When you open camera for selfie theres two amall icons on bottom of screen. If you tap it it will change to far away. Its the zoom in one that uses 5.2pm. The other is 8mp.

Re: S9 Plus April update - Front Camera changed from 8MP to 5.2MP

AboOd — Fri, 19 Jul 2019 01:03:53 GMT

Thank you the problem has been solved ... on I think it 's not a problem but it' s a new addition

Re: S9 Plus April update - Front Camera changed from 8MP to 5.2MP

Maggs1 — Fri, 19 Jul 2019 12:10:01 GMT

Hi. I contacted sam live chat to confirm what i thought it was but wasnt sure. Heres what they told me.

Was on sam live chat to confirm what i thought but wanted to be sure. This is what they told me.

Front camera will normally change it's MP usage since wide angle option will always use the maximum MP available which is the 8MP. And as for the normal portrait one. It will normally use the 5.2pm option to maximise the zoom feature.

Re: S9 Plus April update - Front Camera changed from 8MP to 5.2MP

Maggs1 — Fri, 19 Jul 2019 13:13:24 GMT

Hi. Update didnt change the front camera. I checked a friends s7 edge and its the same. Here what samsung told me.

Front camera will normally change it's MP usage since wide angle option will always use the maximum MP available which is the 8MP. And as for the normal portrait one. It will normally use the 5.2pm option to maximise the zoom feature.

Re: S9 Plus April update - Front Camera changed from 8MP to 5.2MP

sudipta_m — Sun, 03 Nov 2019 17:34:36 GMT

My new phone sm-g965f sunrise gold purchased from agartala show room.i found front camera setting 5.2 more but in packet and site shown 8 mp.what is the cause?

Re: S9 Plus April update - Front Camera changed from 8MP to 5.2MP

sudipta_m — Sun, 03 Nov 2019 17:35:14 GMT

Please reply

Re: S9 Plus April update - Front Camera changed from 8MP to 5.2MP

Maggs1 — Sun, 03 Nov 2019 17:45:33 GMT

Just read my comment above.it will explain for you.

Re: S9 Plus April update - Front Camera changed from 8MP to 5.2MP

Maggs1 — Sun, 03 Nov 2019 17:48:23 GMT

Same as my s9 plus. The reason this is Front camera will normally change it's MP usage since wide angle option will always use the maximum MP available which is the 8MP. And as for the normal portrait one. It will normally use the 5.2pm option to maximise the zoom feature. But in selfie its 8mp.

Re: S9 Plus April update - Front Camera changed from 8MP to 5.2MP

Ke13 — Sun, 03 May 2020 11:24:58 GMT

Thanks a lot guy, it really works for my Galaxy Note 9. Pls can anyone help me out with this, my Galaxy Note 9 N960N still shows some Chinese characters even though the language setting is in English, I'm in Lagos, Nigeria, what do I do Pls?

Re: S9 Plus April update - Front Camera changed from 8MP to 5.2MP

Ruthvic — Sun, 03 May 2020 12:24:28 GMT

@Ke13 - Please create new thread for new questions to easily track. But here is the solution. Go to
Settings -> general management-> language and input -> on screen keyboard-> samsun keyboard -> language and types. Here you can add/remove languages appearing on the keypad.

Quick tip: long press space bar and swipe left or right ..to change the input language.