topic Re: S8 - after update to Android 9 Pie, Always on Display not working in Other Smartphones

S8 - after update to Android 9 Pie, Always on Display not working

joekoolness — Tue, 26 Mar 2019 09:28:42 GMT

Hi,

yesterday I've upgraded my S8 Edge to Android 9 Pie but AOD (Always On display) is not working. I select it, configure it (I've tried all the possibilities), even change the clock style, but when I press the power button to lock it get's all black, no AOD.

When I unblock it, the AOD setting is disabled. It seems that somehow the AOD configurations/settings are not saved.

Anyone with the same issue? The app does not ask for permissions but it seems to need permission to access to files.

Thanks for the help, I really need the AOD working.

Rgds,

Ricardo.

Re: S8 - after update to Android 9 Pie, Always on Display not working

S_8_Plus — Tue, 26 Mar 2019 11:57:34 GMT

I have the same issue here, on my S8+. Any solution?

Re: S8 - after update to Android 9 Pie, Always on Display not working

Johnboy1979 — Tue, 26 Mar 2019 13:56:18 GMT

You need to turn the AOD on after the update...

Settings

Lock screen

Always on display

Display mode

You can then set it to what you want

Re: S8 - after update to Android 9 Pie, Always on Display not working

joekoolness — Tue, 26 Mar 2019 14:44:19 GMT

Yep, I did that. Tried it several times with every configuration possible of Display Mode and even clock style. After that, as soon as the display fades, the AOD does not engage and when I access back to that setting, it's Disabled again.

Re: S8 - after update to Android 9 Pie, Always on Display not working

Jtouch — Wed, 27 Mar 2019 03:26:01 GMT

I had the same problem, it's fixed now. Thank you (Johnboy1979) I did not relize the Display mode has three selections. I picked Always On and that fixed it.

Thanks again.

Re: S8 - after update to Android 9 Pie, Always on Display not working

joekoolness — Wed, 27 Mar 2019 08:56:24 GMT

Jtouch, you have a S8/S8+? It seems the S9 solves like that but not the S8.

Re: S8 - after update to Android 9 Pie, Always on Display not working

Johnboy1979 — Wed, 27 Mar 2019 09:08:00 GMT

1I have a galaxy S8. Are you going in to the phone settings menu? See screenshots

Re: S8 - after update to Android 9 Pie, Always on Display not working

joekoolness — Wed, 27 Mar 2019 10:34:49 GMT

Yes @johnboy1979 exactly that. And after the screen locks, the toggle Always On display returns to disabled. It does not "save" the configs I do.

Re: S8 - after update to Android 9 Pie, Always on Display not working

joekoolness — Wed, 27 Mar 2019 12:10:47 GMT

I've tried revert AOD installation to default, reinstall new version (4.2.05.1), all possible configs, clear cache, clear data, force stop. One curious thing: after uninstalling updates in AOD, when installing latest version, it says it requires new permissions (access to photos, storage) but Android does not ask neither add these to the app. When it finishes update, the "open" icon on the Galaxy Store remains light blue and does not allow to click. I am almost sure it's a problem with permissions: the AOD app is not storing the state "Enabled" (but rest of configs stay saved - clock style, display mode) and always revert to "Disabled" when lock screen engages.

Re: S8 - after update to Android 9 Pie, Always on Display not working

joekoolness — Thu, 28 Mar 2019 10:32:54 GMT

Samsung Support, anything else to try?

Re: S8 - after update to Android 9 Pie, Always on Display not working

joekoolness — Mon, 01 Apr 2019 17:23:32 GMT

Solved with Factory reset

Re: S8 - after update to Android 9 Pie, Always on Display not working

droy — Wed, 03 Apr 2019 13:14:07 GMT

Johnboy1979's solution worked fore me!

Quite the tucked away AOD-options menu...

Thankfully I did NOT go straight to the "Solved!" solution of "Factory Reset."

Re: S8 - after update to Android 9 Pie, Always on Display not working

RUaMustang2 — Thu, 06 Jun 2019 13:14:30 GMT

Thank you! I didn't realize "tap to show" was an option. I just thought it wasn't working. After clicking one of the other 2 options it worked like before update.

Re: S8 - after update to Android 9 Pie, Always on Display not working

NZOC — Sat, 08 Jun 2019 12:11:02 GMT

Having the AOD issue here, in the settings it's all on as it should be but still not working. Hoping it starts working as I don't want to resort to a factory reset then have to f$#k around getting everything back to how to want it again.

Re: S8 - after update to Android 9 Pie, Always on Display not working

Caradocus — Fri, 14 Jun 2019 05:09:06 GMT

I just got my S8 figured out, You dont do factory reset of the phone but of the app it self.

Settings>Lock Screen>Always on Display>About Always On Display>i ( In the top right corner)> click on version on the bottom. then theres > reset to factory

Re: S8 - after update to Android 9 Pie, Always on Display not working

NZOC — Fri, 14 Jun 2019 07:33:07 GMT

Just tried that. Nothing happens when I press on version. Tried the factory reset the other day, still nothing.

On a side note though, AOD does work for me, just not with the clear view cover.

Re: S8 - after update to Android 9 Pie, Always on Display not working

Sugarpop — Wed, 20 May 2020 01:27:38 GMT

I have solved it much easier then factory reset. This is how I've done it .

Settings-> lock screen-> Always on Display (you need to click on the text)->display mode->show always.

By default it is switched off for some reason.

Above is my guessing of English names of menus(my interface is in Russian), but I hope you can figure it out.

Good luck!