topic Re: Washer stuck with SUD error in Home Appliances

Washer stuck with SUD error

AKwife — Tue, 27 Sep 2022 18:08:18 GMT

I have a Samsung washer model #WF45T6000A

I got my first SUD error last night. This error is not mentioned in my manual. (WHY)

I let it try to correct itself for hours. Never happened.

I removed the sopping wet towels and tried to set it to self clean. It just sits, locked, flashing rinse and doing nothing while still displaying SUD.

I used the emergency drain hose and cleaned the pump filter, it wasn’t clogged.

I cleaned the detergent tray.

I recalibrated and have turned it off and on and still. It is stuck flashing rinse with the SUD error.

The manual is useless.

What else can I try?

Re: Washer stuck with SUD error

AndrewL — Tue, 27 Sep 2022 19:04:27 GMT

@AKwife: The SUD error code is typically generated when too much detergent is used, resulting in 'over-sudsing', or the wrong type of detergent has been used. Have you tried powering off the appliance, and allowing time for any excess suds to dissipate, before powering it back on? Have you tried running a rinse and spin cycle with no laundry items in the drum to see if this helps?

Re: Washer stuck with SUD error

andy_in_ireland — Tue, 27 Sep 2022 21:03:08 GMT

Try powering off with removing the plug out of the wall socket for 10 minutes. Sometimes just turning off and back on using the power button on the machine is not enough to reset all the electronics and drain all the power out of the components.

if you can get to rinse cycle - select rinse with extra rinses option to help get rid of all the suds

Re: Washer stuck with SUD error

Skeefiez11 — Mon, 20 Nov 2023 02:24:57 GMT

Why is this code not in the manual????

Re: Washer stuck with SUD error

Echofern — Thu, 25 Jan 2024 20:37:41 GMT

I am having the same issue, did you find out how to resolve the issue?

Re: Washer stuck with SUD error

Skeefiez11 — Fri, 26 Jan 2024 15:03:58 GMT

I took out the filter in the bottom left of the washer which was completely blocked with junk over time, removed all the gunk/cleaned it then put back. The code went away afterwards

Re: Washer stuck with SUD error

JSMoore — Fri, 02 Aug 2024 00:57:58 GMT

My washer dies this too, especially when washing dog towels that may have soap residue..

When it happens,, usually in rinse mode,, I turn washer completely off and then start cycle over again,, usually just a quick wash is enough as the residual soap by that time is not too much to do another load

Re: Washer stuck with SUD error

Yessi96 — Mon, 05 Aug 2024 15:01:20 GMT

This completely solved my issue after my washer was stuck with the error code all night. Thanks!

Re: Washer stuck with SUD error

Erika131 — Wed, 02 Oct 2024 03:02:29 GMT

Just came here to say that 2 years later, this is what helped mine get fixed as well lol I literally just unplugged it and plugged it back in (this was my last option though, I checked the filter and drained the emergency drain plug as well before doing this to see if that worked)

Re: Washer stuck with SUD error

katie22 — Wed, 02 Oct 2024 21:41:51 GMT

I don't understand why the manual literally only says "you used the wrong soap or too much soap." I WANT TO KNOW WHAT TO DO!! I will try to unplug it since I have been turning it off and letting it sit with no results and the chat support is taking forever to load. HOPEFULLY that resolves the issue.

Re: Washer stuck with SUD error

JSMoore — Thu, 03 Oct 2024 01:39:42 GMT

Just turn it off and then turn it back on and do a short wash. The amount of soap should be right amount to do another wash and no longer too much. Mine does this at times, especially after bathing dog as think clean up towels must have soap on them. Also can happen with precast spray on stain fighter as that's adding more soap too

Re: Washer stuck with SUD error

Submumof4 — Sun, 13 Oct 2024 20:54:11 GMT

Mine is doing this too. I tried turning it off and on again. I cannot get to the plug as it is behind the washer and the drier is on top of it. I’m in a rental, but the machines are my responsibility if something happens to them.
it’s frustrating the manual has no info on how to fix this. I really miss the old machines.
should I just let it sit overnight and try tomorrow?
my son spilled all the detergent out into it. 🤦🏻‍♀️

Re: Washer stuck with SUD error

andy_in_ireland — Sun, 13 Oct 2024 21:21:46 GMT

@Submumof4 wrote:
Mine is doing this too. I tried turning it off and on again. I cannot get to the plug as it is behind the washer and the drier is on top of it. I’m in a rental, but the machines are my responsibility if something happens to them.
it’s frustrating the manual has no info on how to fix this. I really miss the old machines.
should I just let it sit overnight and try tomorrow?
my son spilled all the detergent out into it. 🤦🏻‍♀️

If you cannot get to the plug behind the machine can you get to your fusebox/consumer unit for your home (you should be able to! - even if just to turn off the electrics in an emergency) - well when you find your fusebox turn off the mains switch or socket breaker switch for about 10 minutes then turn it back on and see if the machine becomes responsive it might be long enough to reset things and let you operate your washing machine.
Good luck.

Re: Washer stuck with SUD error

JSMoore — Sun, 13 Oct 2024 23:20:55 GMT

can't just pause and un pause. Turn power button off and turn back on and then start new wash cycle. A short wash should work....but if your son poured enough in for a dozen loads, you may have to remove soapy clothes and rinse in laundry sink. After you do that, run a short wash with empty washer. At this point you may have to clean filter as well, especially if using powdered detergent.

Re: Washer stuck with SUD error

MegF — Thu, 02 Jan 2025 21:25:16 GMT

Exact same experience, unplugging - letting sit unplugged 10 min, then turning back on worked like a charm

Re: Washer stuck with SUD error

Mrj23 — Sun, 25 May 2025 00:20:56 GMT

This fixed my issue too. Be aware that removing the filter while a cycle is in progress, even if the cycle is paused, water will leak out so be ready with towels and a small bucket etc.

Re: Washer stuck with SUD error

SoFloGator — Tue, 30 Sep 2025 23:46:01 GMT

I’ve tried “everything” and still nothing.

tried running empty hot water wash, powered off, wiped down…still message.

THEN I decide to unplug washer (not dryer) and voila!
It works normal. Again! 😬