topic Re: S21 camera fails in Other Galaxy S Series

S21 camera fails

alanwilky47 — Mon, 24 Oct 2022 13:24:36 GMT

The camera on my phone S21 ultra keeps failing especially with taking selfies. I clear Data and caches regularly however this is only a temporary aid. Is there a permanent solution

Re: S21 camera fails

NawtyRobot — Mon, 24 Oct 2022 13:30:40 GMT

Please elaborate, how is it failing?

Re: S21 camera fails

alanwilky47 — Mon, 24 Oct 2022 19:35:18 GMT

After some time using the camera I get a message stating my camera as failed. If I try to use my rear lens it becomes failed straight away. I have to clear Data and Cache before I can use forward lens. I can't use.the rear lens at all

Re: S21 camera fails

AndrewL — Tue, 25 Oct 2022 12:42:26 GMT

@alanwilky47: Please try pressing the Volume Down and Power buttons together for around 10 seconds until your S21 Ultra restarts, as this will refresh the device and address any issues that might be affecting the Camera app. Following the restart, open the Camera app and check your front and rear cameras to see if the issue persists. If it does, please head to the Phone app, dial *#0*# into the telephone keypad and select Megacam and Front Cam from the series of grey tiles. If the same 'Camera failed' message appears then the issue is likely to be hardware related, in which case please head to samsung.com > Scroll to the bottom of the page > Contact us, and get in touch via your preferred contact option, and an advisor will be able to arrange an engineer's inspection under warranty.

Re: S21 camera fails

Members_A9WfTz6 — Fri, 17 Mar 2023 11:08:55 GMT

Hi,

I have the same problem with both my front and rear camera on my S21 Ultra.

Initially i got the 'camera failed' message with the front only but now both have stopped working.

I took the device in to a local shop to get the cameras changed but was told that they are fine and i have since tried the star,hash,zero,star,hash which showed the front camera was still not working but the rear camera worked.

Is there a software fix for this?

Re: S21 camera fails

Anonymous User — Sat, 08 Jun 2024 13:24:44 GMT

Were you able to rectify this issue??

Re: S21 camera fails

Hammad1122 — Fri, 14 Mar 2025 20:00:55 GMT

I followed all the troubleshooting steps provided, including the forced restart and #0# test. The camera issue remains. However, the #0# test did not indicate any hardware failures.

Please advise on further steps to resolve this issue.