topic Re: return policy in Galaxy Note Series

return policy

Ciprian6891 — Sat, 14 Nov 2020 22:01:31 GMT

Hi there,

I recently purchased a Samsung note 10+ through Samsung website just because I didn't like the camera bump on Note 20 ultra but I think I can live with that now😅 is there any way I can send the note 10+ back and pay the difference fore note 20 ultra?

thank you

Re: return policy

Aklima — Sat, 14 Nov 2020 22:26:18 GMT

Hi,
yes you can. You can ask for a refund. Plus note 20 ultra has black Friday discount.

Re: return policy

BandOfBrothers — Sun, 15 Nov 2020 06:21:39 GMT

Check the cooling off period terms and conditions @Ciprian6891

In the UK where I am for example Samsung give us 28 days to return the phone if bought online via their Samsung Store.