topic Re: update 2.1 issues in Galaxy Note Series

update 2.1 issues

Pravin_1 — Thu, 09 Apr 2020 13:50:33 GMT

Hi everyone,

I have recently got the update of one UI 2.1, after the update I have noticed that I can't do gesture back on the keyboard, and also the handwriting feature not good.

please advise.

Thanks

Pravin

Re: update 2.1 issues

AndrewL — Thu, 09 Apr 2020 15:03:56 GMT

@Pravin_1: If you go to Settings > Display > Navigation Bar > Full Screen Gesture > More Options, can you see an option called 'Allow Back Gesture On Keyboard'? If so, active this option and this should hopefully resolve your issue. What problems were you having with the handwriting feature?

Re: update 2.1 issues

MadalinK — Thu, 09 Apr 2020 16:18:45 GMT

@Pravin_1 What an interesting find.

Now I too am not able to do the back gesture while the keyboard is on the screen.

And in Settings I don't have the Allow Back Gesture on Keyboard.

Does anyone have a fix for this ?

Re: update 2.1 issues

tarsins — Fri, 10 Apr 2020 08:25:16 GMT

Are you swiping back on the keyboard itself? Is so, you have to swipe back above the keyboard. Alternatively , turn on the Show button to hide keyboard in Settings->Display->Navigation bar.

@MadalinK wrote:

@Pravin_1 What an interesting find.

Now I too am not able to do the back gesture while the keyboard is on the screen.

And in Settings I don't have the Allow Back Gesture on Keyboard.

Does anyone have a fix for this ?

Re: update 2.1 issues

MadalinK — Fri, 10 Apr 2020 13:45:01 GMT

@tarsins wrote:

Are you swiping back on the keyboard itself? Is so, you have to swipe back above the keyboard. Alternatively , turn on the Show button to hide keyboard in Settings->Display->Navigation bar.

@MadalinK wrote:

@Pravin_1 What an interesting find.

Now I too am not able to do the back gesture while the keyboard is on the screen.

And in Settings I don't have the Allow Back Gesture on Keyboard.

Does anyone have a fix for this ?

Hi @tarsins . Yes I am swiping back on the keyboard, just like I used to do before the 2.1 update. I was just wondering why this is not allowed anymore.

Re: update 2.1 issues

denish_k — Thu, 30 Apr 2020 02:56:23 GMT

I am also having same issue in Note 10 plus. Please someone help resolve it. Thanks

Re: update 2.1 issues

Rudy49er — Sat, 02 May 2020 04:14:28 GMT

Since no one resonded to the handwriting features issue I will ask again.

Since the last update my handwriting feature has changed. The old feature had a writing pad that allowed a relatively large area in which to write, many formatting options along the top, a back delete button, a return button, a comma button, and a space bar buttion. I could also scroll up and down on the converted text and make edits.

Now the writing area is small and surrounded with just a few formatting options and many punctuation buttons (most of which I don't use). Also, I can't scroll through converted text and make edits.

How do I get the old format back?

Re: update 2.1 issues

tarsins — Sat, 02 May 2020 05:15:23 GMT

Have you maybe collapsed the panel? What happens when you press the two-headed arrow symbol?

Re: update 2.1 issues

Rudy49er — Sat, 02 May 2020 17:49:15 GMT

I have tried it both ways. The first screenshot is in expanded mode. Here I can only write in the black box.

In the contracted mode I can write anywhere on the screen.

In both instances it will convert my writing to text. However, in the old version of this box I had a lot more formatting options than I do now. For example, I could choose numbered bullets and indent. The only punctuation options I had were a comma and a period. I didn't need the others that are now offered as I had no problem with drawing what I wanted and having it convert properly.

The other thing I really miss is the ability to either split two words apart or pull two parts of a word together. You did this by tapping the problem words or word parts on the text screen. That portion of text would appear on the writing screen and I could split text by drawing a vertical line where I wanted a split or pull two parts together by drawing the lower half of circle between the parts. Now I can only find and highlight a word or word parts to cut, copy, or replace a previously written word or parts of words. Very inefficient.

I would like to have the old writing screen back.

Re: update 2.1 issues

JustAUserOrigin — Tue, 12 May 2020 23:58:36 GMT

I also have the same issue on my tablet. The handwriting feature is now very limited with the new update. I hope Samsung is planning to restore the features that
made it such a pleasure to use. Right now the user experience is poor.

Re: update 2.1 issues

Traumtanzer — Thu, 28 May 2020 20:20:45 GMT

Absolutely agree on the issue with the handwriting keyboad, I'm still trying to find a way to backdate to the old version. I used the handwriting and text editing features all the time and it feels practically unusable now, the ability to split and join words, and the ability to join around an extra auto-added space such as with punctuation were extremely simple in the old editor, now a major hassle with the update. I'm experimenting with GBoard's handwriting now, but the integration the old Samsung handwriting keyboard had is SORELY missed.

Re: update 2.1 issues

onelumsum — Wed, 08 Jul 2020 12:41:41 GMT

well said! Thanks for elaborating the situation!. anymeans to downgrade back to the old version?

Re: update 2.1 issues

whatthepat — Wed, 19 Aug 2020 12:22:18 GMT

I'm having the same issue. I hate this new keyboard. Before the 2.1 update, there are lots of gestures in the handwriting keyboard. You can also view the words you wrote on the area and just write over a letter that's wrong, make a line to erase, add missing letters etc. Now you can't do any of that. You have to click on the text area and press the delete button which requires more steps. I'm so frustrated with this. I wish Samsung will give their customers options to choose before upgrading it. Please let us downgrade if we want. This is one feature why I purchased a Note 10 instead of S20 and I'm disappointed.