topic Re: Buying a second hand Note 10+ - what warranty would I get? in Galaxy Note Series

Buying a second hand Note 10+ - what warranty would I get?

Anonymous User — Tue, 26 Nov 2019 18:30:47 GMT

Hi guys, I hope you can help? I've seen a second hand Note 10+ at my local xyz store (a reputable company) but I am trying to find out what warranty I would get from Samsung - I'm hoping it would be the remainder of the 2-year warranty and if so, do you know what proof of ownership I'd need to provide to them IF, God forbid, something went wrong with the device in that period of time - clearly the receipt but is there anything else do you know? Would any of you buy a second-hand one - the one I've seen is in pristine condition, albeit that the built in screen protector has been removed - I gather that's store policy - and I've seen it working. Any feedback gratefully received, thanks.

Re: Buying a second hand Note 10+ - what warranty would I get?

AndrewL — Tue, 26 Nov 2019 19:13:02 GMT

@Anonymous User: I can confirm that you would inherit the remaining warranty period, which was activated on the initial purchase date. Proof of purchase should contain the retailer logo, date of purchase, reference to the phone and the amount paid, although this will only be requested if you're claiming on out-of-the-box accessories. Hope this helps.

Re: Buying a second hand Note 10+ - what warranty would I get?

Anonymous User — Tue, 26 Nov 2019 19:14:50 GMT

That's very helpful, thanks so much.

Re: Buying a second hand Note 10+ - what warranty would I get?

Anonymous User — Tue, 26 Nov 2019 19:15:56 GMT

May I be so bold as to ask whether you'd buy such a thing second hand? I'm just a little nervous about buying such an expensive item that's being sold for only 150 less than the full retail value and wonder if I'd be better off buying a new one instead - at least then I'd have the full 2-year Samsung warranty?

Re: Buying a second hand Note 10+ - what warranty would I get?

AndrewL — Tue, 26 Nov 2019 19:26:27 GMT

@Anonymous User: Where electronics are concerned I think you're better off spending a bit extra and getting it brand new to avoid any potential pitfalls.

Re: Buying a second hand Note 10+ - what warranty would I get?

Anonymous User — Tue, 26 Nov 2019 19:40:00 GMT

Thanks buddy, in a way I was hoping you'd say that - gives me the go-ahead to buy new!!

Re: Buying a second hand Note 10+ - what warranty would I get?

Anonymous User — Tue, 26 Nov 2019 19:40:19 GMT

Trying to get out of Apple eco-system!!

Re: Buying a second hand Note 10+ - what warranty would I get?

AndrewL — Tue, 26 Nov 2019 19:43:30 GMT

Anything to avoid the dreaded buyers remorse. I think you'll feel better knowing that it's shiny and new, without the looming shadow of the previous owner Enjoy!

Re: Buying a second hand Note 10+ - what warranty would I get?

Anonymous User — Tue, 26 Nov 2019 20:08:50 GMT

Thanks for that! Only concern is that it's so big hope it's not uncomfortable in the hand!

Re: Buying a second hand Note 10+ - what warranty would I get?

BandOfBrothers — Wed, 27 Nov 2019 05:49:57 GMT

@Anonymous User

Coming away from the Apple Eco System isn't as difficult as you'd imagine. I was using iPhones and iPads for years and become tired of them for a few reasons.

I've used a few Samsung phones since then and am now using the Samsung Note+ 5G and it has a Samsung Black Leather Case on it.

It may look big at first but one adapts and I still can use some of it one handed due to the One Ui operating system.

I agree with @AndrewL that going for the brand new option is the best way forward as you will enjoy the full 24 month manufacturing warranty.

And you have no idea how the used phone has been cared for.

It could have been bumped around etc. No disrespect to the seller.

I would suggest some type of case if only to add some extra grip.

These curved screens are expensive to replace.

I have.....

Samsung Black Leather case.

dbrand Black Dragon back skin to stop scratches.

Whitestone Dome Glass Screen Protector.

Household Contents Insurance just incase.

Re: Buying a second hand Note 10+ - what warranty would I get?

Anonymous User — Wed, 27 Nov 2019 09:55:58 GMT

Thanks so much BandOfBrothers for such a detailed reply. Your case(s) sound great but sounds like you have a case on a case and not sure that we can get D-Brand cases here in the UK or the screen protector you mention - I've heard a lot about both on YouTube videos of course.

Still umming and aarhing about taking the plunge - it's a beautiful handset to look at but my quandry is:-

Can I justify it
Would I use it enough - by that I mean, all of it's 'options', camera, pen etc... - I tend to watch videos etc.. on my iPad anyway rather than a mobile as the screen is too small but as the Note is bigger ....
Will I be able to cope with not having iMessage, Airdrop, the seemless connectivity between devices etc...
I wouldn't be able to use my Apple Watch to it's full capability unless I carried my iPhone around too - not really a problem though - could keep that for phone calls and use the Note for everything else!! I see many videos of people owning both iPhone and Samsung
I gather the value of Sammy's tend to drop quite dramatically unlike Apple stuff - NO, I'm not an Apple fangirl for 1 minute I can assure you - I'm getting sick and tired of being 'told' what we can and cannot do - and that two factor authentication.....aaaaaaaaaaaaaaaarrrrh!

This is soooooooooooooooo difficult - I really want to jump ship to Sammy (I've had them before and currently in fact have the S10+ which I know is quite similar to the Note but not big enough for me!) but really feel tied in to Apple - I know I'm not literally tied in but I don't want to have to sell all my Apple products (iMac, MB Pro, iPads etc..), albeit that they keep their value well. So difficult - please persuade me to jump ship!! :-). Thanks so much to you and all the other 'chaps' on here for their sage advice and support - you're fantastic

Re: Buying a second hand Note 10+ - what warranty would I get?

BandOfBrothers — Wed, 27 Nov 2019 11:40:34 GMT

You're very welcome @Anonymous User

No the dbrand Black Dragon back is a skin that sticks on the rear of the phone.

This for me stops scratches and if I use a clear case it shows the dbrand skin off.

Sell the Apple Watch and buy a Samsung one !

imessage for many is a big thing to leave but there are other options.

The Whitestone Dome Glass Screen Protector is available on Amazon and on their own website.

Look I understand about the Apple Eco System. I used the iPhone 4 right upto the iphone 6+.

It's a state of mind thats stopping you.

The N10+ is truly a powerful tool indeed.

Decisions , decisions

Re: Buying a second hand Note 10+ - what warranty would I get?

Anonymous User — Wed, 27 Nov 2019 12:05:11 GMT

Thanks so much for your reply. The screen protector looks really tricky to install - at least, to a ***** fisted person like me! I couldn't find a UK dealer for D-Brand but I'm sure there's something similar.

I know I could sell my watch and other Apple stuff and get a Galaxy watch - at least they look like 'proper' watches.

As you say, decisions decisions!!!

Very best and grateful thanks,

Toria

Re: Buying a second hand Note 10+ - what warranty would I get?

Anonymous User — Wed, 27 Nov 2019 12:40:42 GMT

Sorry to ask one more question but you've been so incredibly helpful and kind - other than physical size, battery size and lack of SIM tray in the Note 10, are there any other differencese between the Note 10 and Note 10+ that would make a huge (!) difference to enjoyment of the device, whichever way I go (and I am switching - you've convinced me, thank you - sending you big hugs of thanks if that's allowed!!??)

Re: Buying a second hand Note 10+ - what warranty would I get?

BandOfBrothers — Wed, 27 Nov 2019 15:03:04 GMT

The phone sits in a plastic cradle which helps fitting if it.

As long as the instructions are followed and a person leaves enough time to fit it then all should be fine.

I bought the dbrand skin from their website and had it shipped to the UK.

Try slickwraps.

I use the Samsung Gear s3 Frontier watch and its impressive.

Good luck.

Re: Buying a second hand Note 10+ - what warranty would I get?

Anonymous User — Wed, 27 Nov 2019 15:04:43 GMT

Great, thanks again. I thought you may have been based across the pond!! 🙂

Re: Buying a second hand Note 10+ - what warranty would I get?

BandOfBrothers — Wed, 27 Nov 2019 15:08:49 GMT

@Anonymous User wrote:
Sorry to ask one more question but you've been so incredibly helpful and kind - other than physical size, battery size and lack of SIM tray in the Note 10, are there any other differencese between the Note 10 and Note 10+ that would make a huge (!) difference to enjoyment of the device, whichever way I go (and I am switching - you've convinced me, thank you - sending you big hugs of thanks if that's allowed!!??)

The + model has a bigger battery.

These may help 》

pocket-lint.com/phones/buyers-guides/samsung/148762-samsung-galaxy-note-10-vs-note-10-plus-differences-compared.

And

samsung.com/uk/smartphones/galaxy-note10.

There is a sim tray in the Note 10 ?

I use the N10+ 5G as I'm wanting to take advantage of 5G.

Re: Buying a second hand Note 10+ - what warranty would I get?

Anonymous User — Wed, 27 Nov 2019 15:21:33 GMT

....sorry, I meant no SD card slot in the 10 - I know there's a SIM tray, a phone would be a bit useless without one :-). Thanks again.

Re: Buying a second hand Note 10+ - what warranty would I get?

BandOfBrothers — Wed, 27 Nov 2019 15:40:04 GMT

@Anonymous User wrote:
....sorry, I meant no SD card slot in the 10 - I know there's a SIM tray, a phone would be a bit useless without one :-). Thanks again.

Ah yes Lol.

I have the + model so have the Sd card although the 256Gb storage is ample.

I would have liked a dual hybrid duos version but that's not a deal breaker.