topic Re: Note 10 Preorder Promotion in Galaxy Note Series

Note 10 Preorder Promotion

MrBenoJacko86 — Fri, 09 Aug 2019 13:32:27 GMT

Hello,

I currently have a Note 8 however think it's time for an upgrade to the Note 10+ however when I'm looking online I cant see any benefits in me preording the phone... I just want to buy the phone because I have a SIM only contract and dont want to trade in my current phone for trade in value.

The US Market are getting huge benefits if they preorder the Note 10+, $150 credit to spend on Samsung accessories and with this phone having no headphone jack I could really do with some Wireless Samsung Ear Buds!!

Feel disappointed to be honest, I've been a loyal customer for years to Samsung and haven't received any promotional emails from Samsung and yet everyone in the US gets $150... Even with the Note 8, the free DeX station was worth the preorder however this time around I feel like I must be missing something?

Has anyone found any special promotional offers for the Note 10?

Thanks

Ben

Re: Note 10 Preorder Promotion

SjorsK — Fri, 09 Aug 2019 08:22:48 GMT

I agree that the promotions in the US are sometimes, insanely good and I'm really jelious about them. I can in this case recommend to wait for a different promotion that fits your needs better Once there is one that fits your requirements, simply go for it

Re: Note 10 Preorder Promotion

BandOfBrothers — Sat, 10 Aug 2019 06:12:25 GMT

Totally understand your viewpoint on this.

Similar happened when Samsung released the Note 9.

I'm in the UK and ended up going into my local Samsung Experience Store and handing my Samsung Galaxy s8 in to get £300 taken off the cost of the Samsung Note 9 I'm using now.

Other countries like the States and Australia etc did seem to get sweeter deals.

Different Samsung countries branches so it's going to be different.

I really thought Samsung would have bundled a pair of Samsung Buds with the Note 10 phone but alas not or offered them up like they did with the Samsung Galaxy s10 sales.

Maybe we will see some introduced offers after the initial surge of sales has completed after the 23rd _ who knows.

Right now I can get £400 from Samsung if I trade in my Note 9 or I think £350 if I trade in via an Experience Store.

To be honest the Note 9 is worth alot more than that so this time around I may just hold onto my Note 9 as a back up phone.

I wont be buying until I've seen the YouTube videos etc and read the tech blogs and got my hands on the working retail demo models.

Re: Note 10 Preorder Promotion

StargazerUK — Tue, 13 Aug 2019 15:27:51 GMT

I was hoping and still hoping Samsung UK offer something soon but it's looking unlikely.

I could be wrong but I belive the S8 got a Gear VR

Note 8: Samsung Dex Station

S9: Wireless charger

Note 9: Extra cash off

S10: Galaxy Buds

Note 10: Extra Cash Off

Basicly extra cash off if your on the upgrade program means Sweet FA and is not a bonus at all.

I was hoping they offer something like the buds as they did for the S10 since they are ditching the headphones. I am starting to wonder if I should of chosen the S series as it does seem they get treated better then the note customers and Samsung should not be treating their top 2 lines differently.

Re: Note 10 Preorder Promotion

Iceburnmarko — Sat, 24 Aug 2019 07:15:46 GMT

I feeling the same as well about s / note series. If it wasnt all mess huawei is in at the moment latest note 10 mess up, would make me go to huawei. Dont know now cause apple just in similar mess with latest iOS brought back security hole.

Re: Note 10 Preorder Promotion

Bades1978 — Sun, 25 Aug 2019 14:58:01 GMT

HI @MrBenoJacko86

Yeah if feel off does it not? However I have to say we have to consider ourselves lucky in one sense in the UK we get to pay the price we see and not have to pay the sale's tax on top in which ever area they are in. There is nothing like the feeling of getting a freebe (though we all know nothing in life is free), it maybe worth while checking out the Samsung members app as there is currently a offer to get a 50% off code for accessories in the Samsung store.

Re: Note 10 Preorder Promotion

Bobdown — Fri, 13 Sep 2019 07:26:42 GMT

Yip.. same here. I'm p****d and definitely know better for next time.. I was going to get the oneplus too but stuck with samsung as always.. kinda wish I never now. I could have got the oneplus and all the accessories and probably had change too

Re: Note 10 Preorder Promotion

Night-Wolf — Thu, 10 Oct 2019 15:28:45 GMT

I'm very disappointed that this promotion has come about now as the galaxy S10 pre-orders received free galaxy buds and the customer's that pre-ordered the note 10/10 plus got and still gets nothing free, if that's not giving everyone that purchased early a big kick in the teeth I don't what is.

Shame on you Samsung!

Re: Note 10 Preorder Promotion

BandOfBrothers — Sun, 13 Oct 2019 09:17:00 GMT

I see the Samsung Galaxy Buds are now being offered but you have to have bought the eligible phone between certain dates.

New offer on UK Samsung Website.

Re: Note 10 Preorder Promotion

Night-Wolf — Sun, 13 Oct 2019 12:31:53 GMT

@BandOfBrothers think that is kind of pointless as it's not a preorder promotion if you check the dates as they are between the 10/10/19 - 23/10/19 which is what I've been complaining about, but as every other comment you have kindly posted seems that you keep trying to justify what they have done is okay.

Re: Note 10 Preorder Promotion

StargazerUK — Sun, 13 Oct 2019 12:51:57 GMT

This is crappy of Samsung. It's been less then 2 full months since the phone was delivered and they pull this *****.

Maybe my next phone won't be a Samsung now. This I do feel is unacceptable. Well I might end my upgrade program and not bother.

Re: Note 10 Preorder Promotion

BandOfBrothers — Mon, 14 Oct 2019 04:50:10 GMT

@StargazerUK wrote:
This is crappy of Samsung. It's been less then 2 full months since the phone was delivered and they pull this *****.

Maybe my next phone won't be a Samsung now. This I do feel is unacceptable. Well I might end my upgrade program and not bother.

I guess when the initial stage of people buying the phone at launch / pre orders have been satisfied and then if sales dip they'd introduce this type of offer to see if that picks up sales !

Most businesses would do this.

Re: Note 10 Preorder Promotion

BandOfBrothers — Mon, 14 Oct 2019 04:57:25 GMT

@Night-Wolf wrote:
@BandOfBrothersthink that is kind of pointless as it's not a preorder promotion if you check the dates as they are between the 10/10/19 - 23/10/19 which is what I've been complaining about, but as every other comment you have kindly posted seems that you keep trying to justify what they have done is okay.

Hi @Night-Wolf

I'm justifying nothing that Samsung do my friend.

The initial promotion was Trade In an eligible phone for customers in the UK where I reside.

This new offer is typically a new offer to tempt in new customers after the initial stage of pre orders have been satisfied and launch date sales have concluded.

I'm a customer like you and being able to take advantage of a freebie would have been nice.

In life I always try to look on both sides of the coin - that's all.

Forums are full of personal opinion and have different takes on a situation.

After all that's what forums are about for me as well as helping and advising people too who need guidance and assistance.

Just sharing my personal opinion.

I have no affiliation with Samsung whatsoever.

Take care.

Re: Note 10 Preorder Promotion

Night-Wolf — Mon, 14 Oct 2019 12:06:21 GMT

@BandOfBrothers

I do understand where you are coming from I just think that a offer of reduction in price set against another phone with a maximum of £400 knowing full well that the said individual could most likely sell it for more is still and can't really be classed as any kind of offer, I prefer to hand my newish but yet old phones too less fortunate family members as that seems to make me happier. Which yes this is my choice but at the same time should I be treat as they would treat their Galaxy S customer's I would still have the ability to do a good deed and have the feeling that I have been rewarded myself.

Not meaning that to sound selfish.

Re: Note 10 Preorder Promotion

Aj13 — Fri, 08 Nov 2019 19:14:10 GMT

I'm waiting for my free buds

I have Samsung 10+ note 5G

Re: Note 10 Preorder Promotion

TessM — Fri, 08 Nov 2019 19:22:40 GMT

Hey @Aj13 , did you claim this through Samsung Members?

Re: Note 10 Preorder Promotion

Aj13 — Fri, 08 Nov 2019 19:51:14 GMT

I did it by email with photos of purchased

Re: Note 10 Preorder Promotion

TessM — Fri, 08 Nov 2019 19:52:30 GMT

Great! I'm confident that you will get this soon.

Re: Note 10 Preorder Promotion

Aj13 — Fri, 08 Nov 2019 19:54:50 GMT

It's over a week now

Please let me if you received my email

Re: Note 10 Preorder Promotion

TessM — Fri, 08 Nov 2019 20:09:58 GMT

I'm unable to check that from here, I'm afraid. However, you can check your claim status from here: https://20191.samsungpromotions.claims/gb/en/pages/freebuds/track-my-claim

Alternatively, you can reach the Promotions Team on: 0345 216 0068 or powerof10@samsungpromotions.claims to have a look into this for you.