topic Apps are not updating while the screen is OFF. in Galaxy Note Series

Apps are not updating while the screen is OFF.

MazukFarnas — Wed, 30 Oct 2019 10:39:21 GMT

Problem: it does not update ALL my apps while the screen is off. Why?

Here's what happens: I click update all apps>it starts updating>it stops after 4 apps and waits for me to turn the screen on. WTF is this BS? My mom has A8 2018 and does this basic task, but mine doesn't?

Is this some kind of battery saving stupidity? It doesn't matter if my phone is at 100%, 80% or 20%. It won't update all the apps in the background and I find it frustrating.

Today I had like 18 updates and every 4 installed it waits for me to turn the screen on so it can start updating another 4 and so on.

Note 9 Exynos. God, I hate this phone so much!

Re: Apps are not updating while the screen is OFF.

BandOfBrothers — Thu, 31 Oct 2019 05:44:13 GMT

Do you have anything like the data saver feature turned On @MazukFarnas ?

Please.go through all your relevant settings just to check.

A Samsung Experience Store / Samsung Service Centre can run a diagnostic test on the phone.

Re: Apps are not updating while the screen is OFF.

SB_Samsng — Mon, 02 Mar 2020 10:36:12 GMT

I had Samsung S5 - I had the same problem

Now i have a S7 Edge - I have the same problem now.

When the screen go dark, nothing seem to happen. I can't keep unlocking the screen until all updates are complete. Ridiculous.

FYI - I have disabled automatic updates. I only do updates manually, probably once few weeks.

Re: Apps are not updating while the screen is OFF.

NERomanello — Sat, 20 Feb 2021 16:27:23 GMT

Hi, is there any kind of solution?, or maybe to know why is the issue caused by?, please provide some information, it's inadmisible to have this kind of issue...

Thanks!.

Re: Apps are not updating while the screen is OFF.

ArtyT — Fri, 16 Jun 2023 10:40:51 GMT

Same on a TAB A - have a Droid Motorola E20 that updates no problem... 😕