topic Re: Re: White line in Galaxy Note Series

White line

Joepoe — Sun, 14 Mar 2021 17:59:31 GMT

Hi on the bottom left of my note 9 right at edge of screen i have a 2inch white vertical line has anyone any idea of what it could possibly be and if so can it be fixed by me or has it got to go back to samsung please

Re: White line

Shazzkid — Sun, 14 Mar 2021 18:03:17 GMT

Depends if its a software issue or a hardware one, can you get a picture of it, does it show up in screenshots (if yes, then software issue), if not then likely hardware.
Hardware issue probably means new screen, which can be done by urself if u deem urself to be capable, or by Samsung or 3rd party repair shop.

Re: White line

papashaun — Sun, 14 Mar 2021 18:15:12 GMT

Do you have One Handed Operation installed or Edge Panels ? Both of these have a vertical line area at side of screen when in use so you can use them ( try swiping to the right on the line and see if it does anything )
If it is either of these you can set position, size colour of the line in their app settings or turn them off

Re: White line

Joepoe — Sun, 14 Mar 2021 18:30:21 GMT

Hi yes ive just swiped on the white line n it came up with google n few other apps how can i turn them off please

Re: Re: White line

papashaun — Sun, 14 Mar 2021 18:35:49 GMT

Sounds like it's Edge Panels rather than One Handed Opetation
Go to Settings - Display - scroll down and there should be an option in there for Edge Panels - toggle it off

Re: Re: Re: White line

papashaun — Sun, 14 Mar 2021 18:42:48 GMT

Actually will just mention I use Edge Panels as shortcut for calling family though not for apps - might be worth having a look at it to see if maybe useful for you - can have different Panels for different things eg apps contacts etc - I only use the contact panel as I said for quick access to calling family

Re: White line

ASM826 — Mon, 20 Feb 2023 13:19:07 GMT

It was Edge Panels. It was turned on when I got the device.