topic No lock screen wake up from notifications in Galaxy Note Series

No lock screen wake up from notifications

Felix10120 — Sun, 01 Sep 2019 09:06:04 GMT

My new note 9 is not waking up the screen when a new message comes in (I am not using always on display). My supposed-to-be retired Android One phone (Android pie) had no problem showing messages briefly, then turning screen off again. As it should be. I tried many settings without success. Screen stays off. The only thing working was 3rd party app 'glimpse' but granting these kind of permissions is unacceptable to me. Am I too stupid for this or is Samsung software too dumb? It is hard to believe that Samsung phones are unable to do this! What do you think? And ideas?

Re: No lock screen wake up from notifications

AndrewL — Sun, 01 Sep 2019 11:10:51 GMT

@Felix10120: If you go to Settings > Lock Screen > Notifications > On > View Style, set this to 'Detailed' or 'Brief'. Also, make sure that 'Hide Content' is disabled, and this should wake your screen up with any new notifications.

Re: No lock screen wake up from notifications

Felix10120 — Sun, 01 Sep 2019 12:19:11 GMT

Thanks a bunch for the quick help, Andrew! Unfortunately that I already tried at first. It seemed intuitive and it should have worked imo. But it didn't... Settings are already as described by you. If I remember correctly the only kind of message that got through to the lock screen like this was an SMS message. Since I don't have two phones I don't know how to properly test this. By now I've read quite a few threads like this, which doesn't make me feel too confident...

Re: No lock screen wake up from notifications

Akels — Mon, 12 Apr 2021 17:35:29 GMT

I have the same problem.

Re: No lock screen wake up from notifications

potatomash — Sat, 02 Jul 2022 12:43:21 GMT

could you try unchecking the option "hide content" in lock screen notification setting place , that worked for

Re: No lock screen wake up from notifications

willjoe — Mon, 12 Sep 2022 05:45:23 GMT

Open your phone's Settings app. Notifications. Under "Lock screen," tap Notifications on the lock screen or On the lock screen. Choose Show alerting and silent notifications

Regards,

Will

Re: No lock screen wake up from notifications

Akels — Mon, 12 Sep 2022 06:42:32 GMT

No that doesn't work try it yourself.