topic Re: Samsung Galaxy Note9: Display showing green color or dull pixels or screen blur after recent update. in Galaxy Note Series

Samsung Galaxy Note9: Display showing green color or dull pixels or screen blur after recent update.

prachud — Sun, 12 Apr 2020 20:25:32 GMT

Hi there,

I am facing a problem with Note 9 after recent updates. My screen randomly goes blur or discoloration. I need to wait for 3-4 minutes to get it normal. I know people in US and India have faced this problem, does anybody is having this kind of problem. I did all standard trouble shooting steps

1. Cache Partition clean

2.Safe Mode

3. Factory reset.

Does anybody faced this kind of problem?

Re: Samsung Galaxy Note9: Display showing green color or dull pixels or screen blur after recent update.

dsrdantas — Mon, 04 May 2020 21:42:18 GMT

I have the same problem with my note9

Same problem as described here

https://eu.community.samsung.com/t5/Galaxy-S9-S9/My-s9-plus-screen-flickers/td-p/1397371/page/7

Re: Samsung Galaxy Note9: Display showing green color or dull pixels or screen blur after recent update.

prachud — Tue, 05 May 2020 10:59:06 GMT

I had a chat with Samsung tech support asked for repair. They picked it up and then fixed he phone, then sent it back. It took 5 working days to get this done. If nothing works this is the best option.

Re: Samsung Galaxy Note9: Display showing green color or dull pixels or screen blur after recent update.

Wtresca — Sun, 31 May 2020 08:45:18 GMT

I'm having the same issue. And it is the 2nd time. I sent my note 9 to Samsung service center to get the screen replaced the first time(less than a year after using) and now the issue occured again (9 months after the first replacement). Samsung is expecting me to pay for the replacement. Of which, there is no physical damage to the phone. No cracks not even dropped once. This is very disappointing.

Re: Samsung Galaxy Note9: Display showing green color or dull pixels or screen blur after recent update.

prachud — Sun, 31 May 2020 11:52:19 GMT

Oh! Sorry to hear that. Does your screen discoloration occured after software update. It saddens me most , as we shell out so much money and get into hassles.

Re: Samsung Galaxy Note9: Display showing green color or dull pixels or screen blur after recent update.

Wtresca — Sun, 31 May 2020 13:26:37 GMT

Yes. But for the first time (9 months ago) it was before this update. So, it's hard to say that it's because of the update.

Re: Samsung Galaxy Note9: Display showing green color or dull pixels or screen blur after recent update.

prachud — Sat, 06 Jun 2020 15:03:54 GMT

Oh! I see. This time they could have thought the problem could be with the usage rather than the device. But, are the repair charges expensive? Sorry I couldn't reply earlier.

Re: Samsung Galaxy Note9: Display showing green color or dull pixels or screen blur after recent update.

Wahid_sadiq — Fri, 12 Jun 2020 19:58:15 GMT

Same here brother after recent update

Re: Samsung Galaxy Note9: Display showing green color or dull pixels or screen blur after recent update.

prachud — Fri, 12 Jun 2020 20:11:10 GMT

Best idea is to contact SAMSUNG SERVICE CENTER

Re: Samsung Galaxy Note9: Display showing green color or dull pixels or screen blur after recent update.

Kishore17 — Sat, 13 Jun 2020 15:27:57 GMT

Same here brother same problem occurred and when I visited to SERVICE CENTER they told me to get replace the display which costs more than 15 thousand and I don't think it's the hardware problem and I haven't dropped my phone in water or floor....this problem occured after the software update.

Re: Samsung Galaxy Note9: Display showing green color or dull pixels or screen blur after recent update.

prachud — Sat, 13 Jun 2020 16:24:25 GMT

Oh! Sorry, I think this the difference between service in India, and the other countries. I am in the UK and they replaced without any charge.

If it is that expensive, why wouldn't you file a complaint ?

Re: Samsung Galaxy Note9: Display showing green color or dull pixels or screen blur after recent update.

Scorpio_Nadhvi — Sun, 14 Jun 2020 19:45:36 GMT

Samsung Note 9 Display Problems
Please Join only if you are facing the Display discoloration or Overheating or horizontal lines on display when the brightness is set to low. All these issues are started recently after software update, not by any accidental or physical damage to display.

https://t.me/samsungDisplayProblem

Re: Re: Samsung Galaxy Note9: Display showing green color or dull pixels or sc..

scorpionfloyd — Wed, 25 Nov 2020 11:50:19 GMT

same issue.. very frustrating.. no luck to get it resolved

Re: Samsung Galaxy Note9: Display showing green color or dull pixels or screen blur after recent update.

Malav17 — Mon, 07 Dec 2020 02:59:33 GMT

i do have the same problem

did you get any solution so far

Re: Samsung Galaxy Note9: Display showing green color or dull pixels or screen blur after recent update.

Malav17 — Mon, 07 Dec 2020 03:00:01 GMT

is it good now??

Re: Samsung Galaxy Note9: Display showing green color or dull pixels or screen blur after recent update.

prachud — Mon, 07 Dec 2020 06:12:18 GMT

I sent the phone to the service center. As the device was still under warranty then, they repaired the screen. It is a hardware failure

Re: Samsung Galaxy Note9: Display showing green color or dull pixels or screen blur after recent update.

Members_3HFvuN0 — Sat, 02 Oct 2021 12:08:21 GMT

Hi,
I have the same problem.
How much did you pay?
Thanks

Re: Samsung Galaxy Note9: Display showing green color or dull pixels or screen blur after recent update.

SolidMinion — Thu, 21 Oct 2021 15:34:49 GMT

Same here. So i decided to replace the phone with non Samsung, probably IPHONE.

Customer service said LCD repair cost about $300 !

So disappointing with Samsung.. used to be their loyal fans. Bought their Note 5, Note 9 and Note 10... Well.. bye bye Samsung.