topic Re: "Auto Rotate" button removed after recent Pie update in Galaxy Note Series

"Auto Rotate" button removed after recent Pie update

ThatGuySteve — Tue, 25 Jun 2019 08:17:00 GMT

The "auto-rotate" or "portrait" screen feature has disappeared from the pull down menu after my most recent software update. This feature was very useful, and I have no idea why it would be removed...

Re: "Auto Rotate" button removed after recent Pie update

BandOfBrothers — Wed, 26 Jun 2019 04:50:53 GMT

Hi @ThatGuySteve

I'm on the latest update in the UK on my Note 9 and mine is still there.

Auto-rotate-option-missing.

Have you tapped on the 3 dots in the upper right hand corner? Do that and then tap "button order" and see if what you are looking for is showing there as part of the "drag to add buttons".

Also shows as Portrait when toggled Off.

If you turn your phone Off and On to soft reboot the phone is it still not there ?

Re: "Auto Rotate" button removed after recent Pie update

ThatGuySteve — Wed, 26 Jun 2019 15:22:50 GMT

Hi @BandOfBrothers

Thanks for the reply. I do have the same options available as captured in your screen shots... If I try and search for "portrait" or "auto rotate" in my settings, nothing comes up. The option seems to have been completely removed from my phone after the recent update.

Re: "Auto Rotate" button removed after recent Pie update

AntS — Wed, 26 Jun 2019 15:30:43 GMT

Hmmm. Sounds the same as in the other, more general Auto-rotate thread we've all posted in. I found the same options as BandOfBrothers for a UK unlocked S10+.

@ThatGuySteve, Which country are you based in? And is your Note9 unlocked, or locked to particular network/carrier?

Re: "Auto Rotate" button removed after recent Pie update

ThatGuySteve — Wed, 26 Jun 2019 17:38:43 GMT

Hey @AntS

US - tmobile

NOT unlocked

Re: "Auto Rotate" button removed after recent Pie update

BandOfBrothers — Thu, 27 Jun 2019 06:40:54 GMT

I'm left wondering then if it's a carrier branded Samsung Phone then your network has somehow managed to restrict or remove the auto rotate although in all honesty I can't see why as such a feature shouldn't clash with their network etc.

Do you have a Samsung Service Centre or Samsung Experience Store you can visit to let them have hands on ?

Re: "Auto Rotate" button removed after recent Pie update

AntS — Thu, 27 Jun 2019 13:10:52 GMT

@ThatGuySteve, Interesting. RichR here is also based in the US and has an S8+ on Pie locked to T-Mobile.

Only the two of you reporting this with US devices on T-Mobile so far on here though - so not exactly a definitive answer. But intriguing nonetheless. I found this on T-Mobile US's site: https://support.t-mobile.com/thread/150691#680583, but unsure how helpful it'll be for you.

It's a weird one. I agree with BandOfBrothers in that, in theory, the feature shouldn't clash with anything network-specific. Have you reached out to our mates at Samsung Support over in the US?

Re: "Auto Rotate" button removed after recent Pie update

WyldeRicochet88 — Mon, 16 Mar 2020 20:09:33 GMT

I'm on the galaxy note 9 locked to ATT, and I've lost my auto rotate since that last update as well

Re: "Auto Rotate" button removed after recent Pie update

Dennisdd2 — Sat, 30 May 2020 13:07:36 GMT

Stupidest thing to change something that said auto rotate to portrait!! Nobody was looking for a ***** picture, they were looking for auto rotation!!!! Who the heck thought this was a good idea, needs to be fired!!

Re: "Auto Rotate" button removed after recent Pie update

Helpme2020 — Mon, 14 Sep 2020 13:15:46 GMT

Mine is gone too. Verizon Note 9.

Re: "Auto Rotate" button removed after recent Pie update

Gaz4547 — Tue, 27 Oct 2020 18:51:47 GMT

mine has also just gone after update on note 8 what the hell are they playing at.

Re: "Auto Rotate" button removed after recent Pie update

nancologist — Sun, 20 Dec 2020 07:56:00 GMT

Thx!!! Haha , I was searching it for 5mins crazy decision for choosing that icon 😅

Re: "Auto Rotate" button removed after recent Pie update

Blingbabe — Sun, 20 Dec 2020 09:30:52 GMT

After my latest security update, my auto screen rotate has vanished too, the button has also disappeared. I always update when asked to, but this happened yesterday and I have tried everything suggested, even searched for auto rotate, but its simply not there.
Auto rotate is vital for my work and I am very dissapointed and quite angry!

Re: Re: "Auto Rotate" button removed after recent Pie update

Blingbabe — Sun, 20 Dec 2020 09:31:32 GMT

note 10+ 5g

Re: "Auto Rotate" button removed after recent Pie update

Bonedoc — Sun, 20 Dec 2020 22:06:57 GMT

brilliant, thank you works now

Re: "Auto Rotate" button removed after recent Pie update

Murtadaa — Tue, 23 Feb 2021 21:08:38 GMT

Screen Auto Rotate button completely removed from my S10+ after last update today!! I couldn't find it anywhere.