topic Re: Samsung Account - keeps logging me out! in Galaxy Note Series

Samsung Account - keeps logging me out!

MarineMoM — Thu, 02 Dec 2021 15:21:15 GMT

HELP! I am so frustrated with this product that I am about to move to Apple, despite the learning curve and significant differences.

Quite frequently, my phone will sign me out of the Samsung Account app that allows me to stay logged into my other secure apps. For example, I use Teams and Outlook. If the Samsung Account app is signed out, I cannot open Teams or Outlook without logging back into Samsung Account, then each of those other apps and following their 2-factor authentication.

I have restarted. I have cleared cache. I have updated permissions. I have logged in to my computer. Aside from doing a factory reset or throwing the phone out the window, I don't know what else to do.

I can't be the only one with this problem???

Re: Samsung Account - keeps logging me out!

BandOfBrothers — Fri, 03 Dec 2021 05:37:16 GMT

That's a conundrum @MarineMoM

What is suggest as a starting point is to put the phone in Safe Mode which disables your downloaded apps etc and leaves the stock ones working and then see what happens with your login.

https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ disables downloaded apps, themes and other launchers to help determine if one or more is causing conflict.

Re: Samsung Account - keeps logging me out!

5150Hypno — Wed, 29 Dec 2021 13:24:41 GMT

Same thing happening here. Granted, I have a super old GS5 but all other apps work fine. Samsung account logs me out at least once a day. Frustrating

Re: Samsung Account - keeps logging me out!

No body — Mon, 04 Jul 2022 00:34:31 GMT

Time to factory reset.

Re: Samsung Account - keeps logging me out!

Smileyinca — Thu, 06 Feb 2025 04:12:08 GMT

I’m having this same issue, ever since I shut it off of Xfinity it doesn’t work and will not let me factory reset