Network issues

Sharon39 — Sun, 02 Feb 2025 07:34:35 GMT

My phone has lost network for two days now

Re: Network issues

NawtyRobot — Sun, 02 Feb 2025 08:10:01 GMT

Have you spoken to your network provider?

Re: Network issues

BandOfBrothers — Sun, 02 Feb 2025 08:24:52 GMT

Hello 👋 @Sharon39 and may I extend a Warm Welcome to the Samsung Community Forum Section.

Is this issue happening everywhere or in a particular area 🤔

Might be a mast issue or mast congestion.

Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

As a process of elimination can you try your sim card in another phone, and use a different sim card in your phone and then see what happens.

On the phone there is a diagnostic test tool 🔧 found in your Samsung Members App to see if that highlights anything.

And you can reset the mobile network settings.

Settings > General Management > Reset > Reset Mobile Network Settings > Turn the phone Off and On.

A Samsung Service Centre can assess your phone if necessary.

If i can be of any further help please don't hesitate to ask 😎

Re: Network issues

Members_uTBIIfD — Mon, 07 Apr 2025 04:42:44 GMT

How can fix my phone.on not register

topic Re: Network issues in Galaxy Note Series

Network issues

Re: Network issues

Re: Network issues

Re: Network issues