topic Re: Galaxy Note 10 won't connect to computer in Galaxy Note Series

Galaxy Note 10 won't connect to computer

Members_7Au0CiK — Wed, 25 Dec 2024 00:47:04 GMT

I've installed smart switch on my PC, as well as another Samsung drivers pack. I've tried a thousand cables, including just a straight USB 3 A to A with a A to C adapter... even bought a cable of Amazon that said data transfer just to make sure I wasn't crazy. Absolutely nothing happens on the computer when I plug it in. Device manager shows nothing.. no portable devices.. no loading. Completely non-existent. I've tried every port. The only thing that pops up on my phone is slow charging. It doesn't ask me anything or give me options in the drop down menu. I went into developer options and changed USB to default file transfer and then media. Nothing. I tried my Chromebook too. Nothing. I was sure my USB port was fried or something but then I used a usb3 sabrent adapter to connect an HDD and it mounts the storage fine. No issues at all. Reads everything......

What is happening here?

Re: Galaxy Note 10 won't connect to computer

BandOfBrothers — Wed, 25 Dec 2024 05:46:16 GMT

Hello there @Members_7Au0CiK 👋

May I take this opportunity to extend a Warm Welcome to the Samsung Community Forum 👋

Seasons Greetings 🎄

I can appreciate how frustrating this must be for you 🤔

At first like you I thought it must be the cable your using ,however I see you've used various options.

Just as a starting point use a 🔦 to check fkr any build up of foreign debris in the phone's charging port. Thjs can cause weird hiccups.

If you perform a forum search you may find existing threads with some further help or guidence within.

i.e

https://eu.community.samsung.com/t5/other-galaxy-s-series/the-computer-doesn-t-detect-my-samsung-s21

And

Share and transfer files with your Galaxy phone and Windows

There are a multitude of various troubleshooting steps via a Google Search so way too many to pop here. I'm sure you've already performed a Google Search however continuing to go through as many as possible may help.

Sometimes Reddit is a good source of troubleshooting.

If i can be of any further help please don't hesitate to ask 😎

Re: Galaxy Note 10 won't connect to computer

JAMES4578 — Wed, 25 Dec 2024 12:55:50 GMT

Hi @Members_7Au0CiK Welcome to the Samsung Community,seasons Greetings.

Some Troubleshooting here (some of it mentioned in the thread linked)

you may need to set a default via Developer Options? Developer Options-Default USB Configuration, Transferring Files. If Developer options not set up Go to Settings-About Phone and tap Build Number 7 times. Will need to enter password ,Pin or Pattern at this point. See more details here: https://www.samsung.com/uk/support/mobile-devices/how-do-i-turn-on-the-developer-options-menu-on-my-....

If that does not fix it try to reset the settings of the USB port of your phone. To do this, go to Applications and Activate "Show system applications" by tapping the 3 lines to the right of Your Apps, select ok.

Find the USB settings app and in storage, delete the cache and data. Restart the device and see if that helps.

Re: Galaxy Note 10 won't connect to computer

K2705_BM-08 — Thu, 26 Dec 2024 10:05:41 GMT

I think try to replace the charging port because it also happened to me until I replaced the charging port, although it wasn't the Galaxy Note 10

Re: Galaxy Note 10 won't connect to computer

Ocean_Waves_S21plus — Thu, 26 Dec 2024 23:11:23 GMT

I know this sounds really obvious, but sometimes people forget!make sure BOTH devices are on Bluetooth and maybe having them on a bit before!

Also, strong WiFi can help make sure they connect