topic Re: How to add recent call to contacts? in Galaxy Note Series

How to add recent call to contacts?

seryosongoso — Wed, 27 Nov 2019 23:00:01 GMT

Simple task really. How do I add a phone number from a recent call directly to a contact? When I select it, the only option is delete. I'm using a Note 9 with One UI.

Re: How to add recent call to contacts?

BandOfBrothers — Thu, 28 Nov 2019 07:02:34 GMT

In your recents screen tap on the phone number and this will pop up so you can add the number to your contacts @seryosongoso

Re: How to add recent call to contacts?

seryosongoso — Sun, 01 Dec 2019 22:19:19 GMT

Thanks! It wasn't obvious to me that I can actually tap the number. So I always just long press it.

Re: How to add recent call to contacts?

BandOfBrothers — Mon, 02 Dec 2019 05:30:55 GMT

You're very welcome @seryosongoso

Glad I could help.

Re: How to add recent call to contacts?

Members_X8SJ6MZ — Thu, 03 Sep 2020 09:26:06 GMT

This is weird as I have this problem and the solution above does not work?

I am running at Samsung Note 20 Ultra 5G _256Gb > Model: SM-N986B/DS._ Samsung One Ui 2.5 / Android 10 (UK).

a long press, quick tap or double tape doesnt give the options of 'create contact', 'message' or 'call' as shown above ?

It also doesnt seem to work if you tap on the icon, the number or the 'lozenge' - very annoying when my old phone used to do this.

any ideas?

Re: How to add recent call to contacts?

Members_X8SJ6MZ — Thu, 03 Sep 2020 09:38:29 GMT

fiddles with setting, now appears to work - very odd.

Re: How to add recent call to contacts?

AparajitJoshi — Mon, 07 Sep 2020 23:24:51 GMT

Can you please share what setting have you applied? I am also facing same issue on note 20.

Thanks in advance.

Re: How to add recent call to contacts?

Zaphekiah — Thu, 19 Nov 2020 20:33:19 GMT

I have a similar problem on my Galaxy A70. If you tap a recent number you nearly always just get the Delete option and it selects or unselects the item. Just occasionally (perhaps one time in fifty) it shows the Add to Contacts panel, but there is no consistency. I have tried long taps, short taps, double taps, and tapping it in every part of the display (icon, number, time of call etc.). It is totally madenning. I would love to know if there is a way to fix this. I keep hoping it will be fixed with every software update that comes out but so far no luck.

Re: How to add recent call to contacts?

Mangodjango — Fri, 29 Jan 2021 15:26:23 GMT

I have the same problem and it is driving my crazy. The extremely basic "add to contact" option does not show up, even after trying all kinds reset and tapping here and there procedures. I just switched to samsung from iphone and it seems like I made a big mistake. I will probably never buy a samsung product again if this basic phone function is not resolved.

Re: How to add recent call to contacts?

Rob190 — Thu, 18 Feb 2021 14:02:00 GMT

There's definitely a bug in the phone app. I just tried to add a received call to contacts and had the same problem. Absolutely nothing worked. So I exited the app and went back in to it and it's fine.

Re: How to add recent call to contacts?

Slayton McDonough — Mon, 01 Mar 2021 21:12:22 GMT

This type of thing is exactly the reason why nobody should ever use an Android. In this situation, seryosongoso is absolutely correct - the common sense assumption is that a long press is needed, because a tap will just send a call. In typical moronic Android fashion, they just couldn't resist the urge to be *cute* and *clever* and design it in a nonsensical way. Also could have gone with a left slide, didn't do it. Could have gone with a right slide, didn't do it. My advice is to take your phone out in the street and run it over with your car about thirty or forty times, and then go and buy an iPhone. That's what I did years ago, but my employer unfortunately provided me with an Android so I'm stuck with it.

Re: How to add recent call to contacts?

BandOfBrothers — Tue, 02 Mar 2021 05:17:44 GMT

It's a shame that's how you feel about Android @Slayton McDonough but it's nice to see you've recently signed up to be a new member of this Samsung Community Forum to take some of your own time to be able to help fellow android owners.

Re: How to add recent call to contacts?

Nota_Geek — Mon, 05 Apr 2021 13:38:54 GMT

I have an A71, software fully up-to-date , and I have just had the exact same problem as the previous 4 members who posted.

Yesterday it took 5 or 6 attempts to tap and get the "add to contacts " prompt. Today I could not get it, exited the app, opened it again and it worked first time.

Re: How to add recent call to contacts?

Linkus — Tue, 06 Apr 2021 19:30:48 GMT

This was driving me crazy. You must start with one short tap. Otherwise it switches to "select items" and it will not let you do this from there. If it is not working, start over, and one short tap.

Re: How to add recent call to contacts?

Rudhamstile — Mon, 19 Apr 2021 09:50:25 GMT

Tap gently! Thought I had the same problem, then realised it just needed a lighter touch!

Re: How to add recent call to contacts?

Nicolas81 — Sun, 04 Jul 2021 20:35:40 GMT

Phone app is for garbage. In contact app you can sort your contacts SURNAME -> NAME but still the RECENT CALLS will show as NAME -> SURNAME. Its crazy truly i want to throw the note 20 ultra from the window. When you have many contacts you cant find anybody.

This happens cause their development team is some uneducated children. When you make a call from your CONTACTS which is sorted SURNAME - > Name it makes a record in the call log. but the call log belongs to the PHONE APP which does not inherit the sorting methods of your contact app..instead it makes a plain entry name surname and thats it. Its so retarded and disappointing to see a whole developing team unable to program a class "sorting" which you can call in ANY app you EVER make that has a list that you wanna sort. It is crazy bad developing. Moreover because the Phone app might be developed in INDIA and the CONTACTS APP in Pakistan the two teams have close to zero understanding and coordination..same story goes on in many core samsung apps hence the very very bad quality , crashes , million of services that the phone is running with million of permissions, the NON standardization of the UIs that 3rd party programs use..e.g. another way the Messenger will create the "message notification" when you have incoming message, another way Whatsapp, another way Viber..one with pop up one with disappearing flashy fancy pop up etc.. there are out there amazing developers analysts etc that can help make this product extremely good but...

You want more? try to ADD a number to AN EXISTING CONTANT through Viber or Whatsapp...see what i mean?

Re: How to add recent call to contacts?

Jan Egil Kristiansen — Sat, 21 Aug 2021 11:30:40 GMT

Yes, that's the solution, if you do it right the first time.

But - if you first select the number, the only option is delete. Unselecting does not help, I had to close and re-open the phone app, for the tap to work.

Re: How to add recent call to contacts?

DiKahn — Fri, 17 Sep 2021 14:24:50 GMT

This has been driving me potty. On my phone, don't tap the number but tap the time of the call in the recent calls list. Seems usually to work

Re: How to add recent call to contacts?

David 1234 — Fri, 25 Mar 2022 16:06:29 GMT

TY. Exiting phone app and restarting it worked for me.

Re: How to add recent call to contacts?

Scudders — Wed, 15 Jun 2022 13:56:13 GMT

This and many other reasons i will bot be getting another samsung phone. The fact that i had to google this just shows how rubbish the user interface is.