topic Re: Note 20 untra 5g stopped pairing with fitbit device in Galaxy Note Series

Note 20 untra 5g stopped pairing with fitbit device

JayGeeTee — Fri, 11 Oct 2024 17:56:30 GMT

My Note 20 ultra 5G stopped pairing with by Fitbit Sense 2 after about a month of use. I have received 2 replacements under warranty and none of them work with the phone any longer. What can be done?

Re: Note 20 untra 5g stopped pairing with fitbit device

BandOfBrothers — Fri, 11 Oct 2024 19:44:24 GMT

Hi @JayGeeTee and may I extend a Warm Welcome to the Samsung Community Forum 👍

As far as I'm aware both should still pair with each other.

If you perform a forum search you may find existing threads with some further help or guidence within.

This is from a Google Search > https://community.fitbit.com/t5/Sense/Sense-won-t-connect-to-Samsung-Ultra-20/

If i can be of any further help please don't hesitate to ask 😎

Re: Note 20 untra 5g stopped pairing with fitbit device

JayGeeTee — Fri, 11 Oct 2024 20:17:28 GMT

Thank you BandofBrothers. I have searched the forum and tried all of the suggested steps with no avail. I have been on the phone with Fitbit support and they have sent a warranty replacement twice, with no change. This seems to have happened after a recent update so I was hoping there was some insight here. Right now I have a pricy brick to wear on my arm.