topic Re: Software Update Notification in Galaxy Note Series

Software Update Notification

Sirfoxelot — Sun, 30 Jan 2022 10:29:46 GMT

I received the February software update on my Note20 Ultra this morning.

However, now, my phone is stuck with a notification saying "your phone has been updated" .

Swiping the notification doesn't clear it, and you only have the option to snooze it for 15mins to 2hrs.

Any suggestions on how to get rid of this?

Re: Software Update Notification

St3velj — Sun, 30 Jan 2022 10:51:14 GMT

I've got continuous btooth connection problems since the Android 12 update.

Re: Software Update Notification

AndrewL — Sun, 30 Jan 2022 10:53:56 GMT

@Sirfoxelot: If you're happy that the update process has completed, then try restarting your Note 20 to see if this clears the notification. Alternatively, press the Volume Down and Power buttons together for around 10 seconds until the phone restarts to perform a Soft Reset. Let me know if this helps.

Re: Software Update Notification

Suchy1977 — Sun, 30 Jan 2022 10:55:09 GMT

Have you tried a hard reset? Hold vol up and power button together until samsung logo comes BACK on after shutting down. May work?

Re: Re: Software Update Notification

Sirfoxelot — Thu, 17 Feb 2022 18:02:38 GMT

Thank you . The soft reset solved the issue.
Had previously just tried restarting the phone, which made no difference

Re: Software Update Notification

DrSEP — Sun, 30 Jan 2022 11:52:14 GMT

I had the same issue. I just tapped the notification and a dialogue box came up saying 'your phone has been updated'. Tapping OK got rid of the notification.

Re: Software Update Notification

Richmar83 — Sun, 30 Jan 2022 12:00:31 GMT

I'd suggest also clearing the device cache following the update just to refresh the device. There appears to be a few lingering issues with updates under A12 that clearing the cache resolves.

Re: Software Update Notification

AM4N — Sun, 30 Jan 2022 20:09:30 GMT

February Patch already?!

Re: Re: Software Update Notification

Sirfoxelot — Sun, 30 Jan 2022 20:13:45 GMT

Yeah. Says security patch 1st Feb 2022

Re: Software Update Notification

ElaineT — Thu, 17 Feb 2022 14:22:34 GMT

I've got the S21 ultra but not received this month's update yet, has it just started rolling out.

Re: Software Update Notification

AndrewL — Thu, 17 Feb 2022 17:06:35 GMT

@ElaineT: Based on reports by other Community members, the February security update began rolling out at the end of Jan, but will reach some people sooner than others based on factors such as location and network provider. If you head to Settings > Biometrics and Security > Other Security Settings > Scroll to the bottom > Security Policy Updates, and make sure that this is toggled on, then navigate to Settings > Software Update > Auto Download Over Wi-Fi, then you should be good to go. You can also manually check for the update via Biometrics and Security > Security Update.

Re: Software Update Notification

JustAskDave — Sat, 21 May 2022 06:02:16 GMT

Yep! That worked for me too! Thought I had tried everything too...

Re: Software Update Notification

Reinara — Wed, 29 Jun 2022 15:09:34 GMT

Such problems happen all the time and most often when you least expect them. The easiest and surest way to get rid of this notification is to reinstall the phone's firmware. Most likely, it will cost some money, but you will restore the phone without losing data. For example, this cannot be done with a computer since all data is formatted when reinstalling Windows. So I bought indian proxy servers to store all the data there and access a certain network from any device. I advise you also to duplicate all the data from your phone. So as not to lose them in a critical

Re: Software Update Notification

cs114 — Wed, 15 Mar 2023 01:43:04 GMT

I had this happen to me a long time ago but it has since created a new issue. I had this same "your phone has been updated" message get stuck on my phone and I'm pretty positive that restarting my phone got it to go away. Problem is that after I did this instead of the software complete message showing up permanently now my phone constantly tells me there's a new update to install. At least this notification you can keep snoozing later and later & it will go away every once in a while but always seems to come back. Ive been dealing with this for at least a year if not more. When the software update notification comes up I have installed it but after anywhere between 15 minutes to a few hours or a day the update software notification will come back again. Very annoying. Samsung has some issues to fix because I don't think I'm the only one. Hope your phone isn't doing what mine started to do!

Re: Software Update Notification

DannyT — Wed, 15 Mar 2023 11:27:44 GMT

Hey @cs114. Have you ensured that everything on your phone is completely up to date?

- Settings > Software Update > Update Now.

- Play Store > Initial top right > Manage apps and device > Update All.

- Galaxy Store > Menu (bottom right) > Updates > Update All.

Re: Software Update Notification

fsmsung — Fri, 22 Sep 2023 14:52:35 GMT

yeah? well, my phone updates anytime it wants. then the notification stays up for days like it is soo proud of itself "update complete". and only option is to snooze max of 2 hours. can't get rid of the garbage. it's been a couple of years of this annoyance and today I am fed up with seeing a notification on my phone only to have it be the SOS from Samsung. FIX this please!

Re: Software Update Notification

fsmsung — Fri, 22 Sep 2023 14:55:03 GMT

agreed! the notification stays up for days like it is soo proud of itself "update complete". and only option is to snooze max of 2 hours. can't get rid of the garbage. it's been a couple of years of this annoyance and today I am fed up with seeing a notification on my phone only to have it be the SOS from Samsung. FIX this please!