topic Re: Receiving SMS messages with dual sim in Galaxy Note Series

Receiving SMS messages with dual sim

GazzaSpurs — Wed, 17 May 2023 05:16:28 GMT

I have SIM cards for UK and Hong Kong active, and now in UK. I am not able to receive SMS messages from HK, should I be able to receive from both SIM numbers?

Re: Receiving SMS messages with dual sim

NawtyRobot — Wed, 17 May 2023 05:30:04 GMT

Does your hk sim have roaming activated?

Re: Receiving SMS messages with dual sim

GazzaSpurs — Wed, 17 May 2023 05:33:08 GMT

Roaming is activated

Re: Receiving SMS messages with dual sim

MorningBlunt — Wed, 17 May 2023 05:56:07 GMT

Can you send from it?

Re: Receiving SMS messages with dual sim

GazzaSpurs — Wed, 17 May 2023 06:38:48 GMT

SMS to HK number will not send, can only SMS to UK numbers

Re: Receiving SMS messages with dual sim

GazzaSpurs — Wed, 17 May 2023 06:41:05 GMT

Dual SIM always on in SIM settings will not switch on, HK SIM always fails

Re: Receiving SMS messages with dual sim

SocietyGirl — Wed, 17 May 2023 08:55:18 GMT

Is international calling/texting turned on at operator level? For example, O2, EE etc.

Also, COYS.

Re: Re: Receiving SMS messages with dual sim

GazzaSpurs — Wed, 17 May 2023 09:03:52 GMT

EE seems fine, I receive UK texts, it is the CSL SIM from HK that won't operate, but they say everything is operating normally their side, and I have followed their instructions on setting up

Re: Receiving SMS messages with dual sim

SocietyGirl — Wed, 17 May 2023 09:50:32 GMT

Are you able to try another phone? If it works on another phone, we can look into what settings could be affecting it.

Re: Receiving SMS messages with dual sim

Pugs1957 — Wed, 17 May 2023 09:59:42 GMT

Not all of CSL sim plans work in the UK, have you established if this is the case?