topic Re: ISSUES SINCE ANDROID 13 UPDATE in Galaxy Note Series

ISSUES SINCE ANDROID 13 UPDATE

caramelsilk — Thu, 01 Dec 2022 00:26:51 GMT

I finally got around to updating my Note 20 ultra last night and woke up to nothing but issues today. Firstly I noticed during the update that immediately after my phone completed updating, a new notification popped up again saying there was a new update available so I carried out 2 updates back to back. Since then I've had issues whenever I make a video call on WhatsApp. First my audio glitches/freezes before the phone blacks out and restarts. The restart is not the normal one either. It's shorter and skips over the Samsung logo part.

I've cleared WhatsApp's cache and restarted my phone. I've left my phone on safe mode and even unistalled WhatsApp to no avail. I'm at my whits end because overall video calling and audio (on video calls) has had issues. I couldn't carry out a work call earlier as the audio was glitching.

Has anyone had similar issues and managed to fix it?

Re: ISSUES SINCE ANDROID 13 UPDATE

IndiW — Thu, 01 Dec 2022 04:34:21 GMT

S22 Ultra, got in August, it was OK, however after the update, its just a useless plastic

I have done many posts, I call it Apple curse, I was with Apple for over 10 years, not a single day I had any issues

When I wake up each day , I don't know which bits of Ultra is working and which bits don't

I hate my decision to join Samsung... First and last 😉

Good luck with your situation hope someone will help you

Re: Re: ISSUES SINCE ANDROID 13 UPDATE

caramelsilk — Thu, 01 Dec 2022 04:50:59 GMT

I've never had an iphone and I've rarely had issues with Samsung. However this update definitely made me consider an iPhone but I can't cave now after years of apple hating dedication 😆. Have you had any luck with your phone? Samsung needs to come through in the next couple of weeks or else they're losing this ride or die customer to the dreaded fruit.

Re: Re: Re: ISSUES SINCE ANDROID 13 UPDATE

IndiW — Thu, 01 Dec 2022 06:54:50 GMT

Lol lol 😆 😆 😆... I am in stitches

Absolutely no solution friend, when I touch my phone on a new day, the first thing I feel is... Oh let's see which bit of the phone is working, that's a disgusting way to start anyone's day

But hay.. I made the decision so I will take the pain and I will not repeat ever again.
👋👋

Re: ISSUES SINCE ANDROID 13 UPDATE

SophiaHalilova — Sun, 04 Dec 2022 17:30:28 GMT

I have been having issues with my Galaxy Note20 Ultra 5G. They have started last Monday after i have installed the latest Android update. Something interferes with the speaker volume. It randomly goes up and down or sound disappears completely. That affects ANY kind of sound - making a call, watching a video, listening to audio and even phone ringtones and system sounds. Also bluetooth headphones have a poor sound quality. The problem temporarily disappears after a phone restart or simply turning the bluetooth off and on. And then it reappears again. Very annoying. Also my Galaxy Watch5 runs out of battery twice as fast now despite installing an update for it, too. Probably because of the bluetooth issues, I suppose..

Re: ISSUES SINCE ANDROID 13 UPDATE

larissamur — Tue, 06 Dec 2022 20:09:04 GMT

Did you get a response to fixing this? After doing the update I have no samsung wallet (I never take a card, was pretty embarrassing when I couldn't pay for fuel) I've tried uninstalling, reinstalling cleared cache etc, nothing is working and when I open some apps they just freeze on a white or black screen and there is no control alt delete to shut down the task lol.

Re: ISSUES SINCE ANDROID 13 UPDATE

SophiaHalilova — Wed, 07 Dec 2022 13:49:54 GMT

No I didn't get any response yet... will try to contact Customer Service. I know for sure now that the phone misbehaves when it is connected to the watch. No issues while the watch is off....

Re: ISSUES SINCE ANDROID 13 UPDATE

TAmaral — Wed, 07 Dec 2022 22:06:46 GMT

That's exactly what happened to my Note 20 5G. First, the upgrade to android 13 and one UI 5.0. After rebooting, a new update popped up. Exactly the same issues with WhatsApp, and sometimes the always display wouldn't work too.

About two weeks after, a new update popped up, but nothing changed.

The only thing that helped, was booting in recovery mode and cleaned the system cache of the phone, then the issues stopped happening.

Re: ISSUES SINCE ANDROID 13 UPDATE

Anna-Marie — Mon, 12 Dec 2022 12:17:29 GMT

I've samsung A22 had android 13 update yesterday morning and I can no longer send mms messages. I've exhausted all options to try and resolve it. I've only had phone 3 months, I'll never be buying a Samsung again!

Re: ISSUES SINCE ANDROID 13 UPDATE

Rickwes — Wed, 04 Jan 2023 22:16:41 GMT

For some unknown reason I've lost my WiFi calling, the option is no longer available 😢.

Re: ISSUES SINCE ANDROID 13 UPDATE

AndrewL — Thu, 05 Jan 2023 13:45:22 GMT

@Rickwes: Have you recently switched mobile networks, or inserted a new network SIM? If Wi-Fi Calling is not showing up in the Phone app > 3 dots > Settings > Wi-Fi Calling, then please contact your network provider directly to ensure that the feature is still active on your account. If you have recently updated your Note20, then try restarting the phone to address any software issues that might be a contributing factor.

Re: ISSUES SINCE ANDROID 13 UPDATE

CJ Monster — Thu, 05 Jan 2023 17:02:41 GMT

Apparently some of the bugs dissappear when you wipe the "cache partition" in the "recovery mode".

It seems that old obsolete system data is conflictive with some of the latest android version.

I dont know, worth giving a shot i recogn.

Re: ISSUES SINCE ANDROID 13 UPDATE

gabrielvlascu — Sun, 07 May 2023 23:53:41 GMT

Hi,
I got 2 note 20 ultra phones. I will tell a story about how bad samsung became. My first note 20 ultra decided not to read the sim card when I woke up one morning. The other one still had android 12 on it but I decided to update it to android 13. First android update was OK. But then another update came on the screen, obviously I pressed update. Well the second update made my phone really hot, and ar some point when the screen was black it became greenish during the update. When the updates were finally installed Mt screen has washed out colors and it was flickering. Basically the update destroyed my phone. I can see that I am not the only one with issues.
I called samsung support in UK. I told them what happened. I updated a samsung phone to a samsung update, that destroyed my phone. They said that I have to pay for the repairs and they are really sorry about what happened. Sorry won't fix my phone... how is it possible to commit to only 2 years of updates and the final one would kill people's phones, and just say sorry???? Is it my fault I decided to update? Updates become a way for a company to force people buy new phones.
Someone please remind me why I should keep on spending my money on samsung...

Re: ISSUES SINCE ANDROID 13 UPDATE

pred7ousis — Thu, 11 Apr 2024 02:39:45 GMT

Same problem here with 22 ultra .... if someone found solution please write it down to help us

Re: ISSUES SINCE ANDROID 13 UPDATE

Fidhin — Mon, 26 Jan 2026 21:22:25 GMT

No service problem