topic Samsung note 20 ultra Touchscreen issue in Galaxy Note Series

Samsung note 20 ultra Touchscreen issue

skyfullofstars — Tue, 14 Mar 2023 17:08:01 GMT

Hi, anyone else experiencing issues with the touchscreen being unresponsive? The top part of my phone will not respond, but seems to work perfectly fine with the S pen? I've restarted multiple times and update to current software. Any help greatly appreciated!

Re: Samsung note 20 ultra Touchscreen issue

BandOfBrothers — Wed, 15 Mar 2023 05:50:13 GMT

Do you have a screen protector and or a privacy screen protector fitted @skyfullofstars ?

If not run the diagnostic tool in your Samsung Members app.

And just as a process of elimination try > Clear Cache Files from the phone's System Partition Section > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. And Safe Mode > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict.

A Samsung Service Centre can assess your phone too.

Samsung > What-to-do-if-your-galaxy-phones-touch-screen-doesnt-work-properly/

Samsung > How-to-fix-an-unresponsive-touchscreen-on-a-galaxy-device.

If I can be of any further help then please don't hesitate. Take care. 😎

Re: Samsung note 20 ultra Touchscreen issue

Members_beXIl07 — Mon, 17 Jun 2024 13:02:40 GMT

How did you resolve the issue please? I have the same issue.

Re: Samsung note 20 ultra Touchscreen issue

Members_b9jfRra — Fri, 28 Jun 2024 02:33:22 GMT

How did you resolve the problem? .. I have it help me if there's any solution for it.

Re: Samsung note 20 ultra Touchscreen issue

Members_XvMaCOR — Sun, 22 Sep 2024 13:38:56 GMT

My touchscreen won't work, and I cannot even login!

Waiting for battery to run out, so I can charge it a bit and turn it on again in the hope the restart sorts it out.

Unhappy, as bought it new, and like everyone these days I have my 'life' on it.

Re: Samsung note 20 ultra Touchscreen issue

dennys79 — Wed, 08 Jan 2025 11:13:16 GMT

My touch screen don't work only with the pen someone else have same issues??