topic Re: Note 20 Ultra fingerprint in Galaxy Note Series

Note 20 Ultra fingerprint

Cherryade — Tue, 26 Apr 2022 00:52:08 GMT

Bloody fingerprint scanner has stopped working on my note 20 ultra, done a hard and soft reset and nothing has worked. Been going on since the last update. Has anyone else had this problem and if so, how did you fix it?

Re: Note 20 Ultra fingerprint

Fiona26 — Tue, 26 Apr 2022 05:10:15 GMT

You can go to get help at the bottom of the members page. Do a diagnostics check on fingerprint scanner.

Re: Note 20 Ultra fingerprint

Cherryade — Tue, 26 Apr 2022 07:57:14 GMT

Thanks but unfortunately because I did a factory reset (as advised by samsung) and the reader still isn't working, there isn't one set so I can't run diagnostics. This is really annoying 🙄

Re: Note 20 Ultra fingerprint

RAS29 — Sat, 07 May 2022 04:51:19 GMT

Have you considered the screen protector of the phone. I've heard some screen protectors cannot register the fingerprint accurately.