topic Re: Galxy Note 20 Ultra in Galaxy Note Series

Galxy Note 20 Ultra

Stevonearly50 — Sat, 02 Apr 2022 15:30:18 GMT

My phone no longer Wirelessly charges at all or shares power to or from another Samsung device or any other type of Wireless charging. I have very thoroughly checked all my settings and they are good for Wireless charging, it maybe just be a coincidence but I think it started after the latest update, has anyone else has these exact symptoms or knows any more details about this and preferable if there is a way to fix it?

Re: Galxy Note 20 Ultra

Vidunja — Sat, 02 Apr 2022 16:59:15 GMT

One suggestion, try puting your phone on wireless charging device and try pressing it down in the middle point of the screen and see if it starts charging.
I have same issue with mine. Idk what tech is used to operate it, but my thoughts would be that coils are getting disconnected from phone internals. When i press it down it starts charging.
Don't press too hard though. Let me know if that worked.
Cheers

Re: Galxy Note 20 Ultra

Beth_S — Sat, 02 Apr 2022 18:10:20 GMT

Hi @Stevonearly50!

Do you have a case or screen protector on your device? If so, you may want to try removing it as it may be blocking the wireless signal between your device and the charging pad.

Re: Re: Galxy Note 20 Ultra

Stevonearly50 — Sat, 02 Apr 2022 21:18:15 GMT

I tried that this evening, no change sadly but thank you.

Re: Re: Galxy Note 20 Ultra

Stevonearly50 — Sat, 02 Apr 2022 21:20:01 GMT

Thank you but definitely not the case or screen protector or case as it was working perfectly with the same ones installed. I have tried removing the case anyway but no change.

Re: Re: Re: Galxy Note 20 Ultra

Vidunja — Sun, 03 Apr 2022 09:37:42 GMT

Do you have other wireless charging phones to try it on or spare wireless charger? I tried to workout what was wrong with mine, cos it stoped working after Android 12 update and was thinking that update was a culprit, but somehow realized that my phone has a problem, it was just coincidence that it happened at that time.
Hope you'll work out where problem lies

Re: Re: Re: Re: Galxy Note 20 Ultra

Stevonearly50 — Sun, 03 Apr 2022 10:17:21 GMT

Yes I tried my wife's phone and hers has worked on every charger that mine doesnt. I also think mine is a hard fault now as well and it's just a coincidence, annoying because it's out of warranty and I guess it will be astronomical cost to repair it, I guess I will just live without it until August when I'm up for renewal. I wasn't planning on a new one this year!

Re: Re: Re: Re: Re: Galxy Note 20 Ultra

Vidunja — Sun, 03 Apr 2022 10:28:39 GMT

Sorry to hear that, honestly, I have no probs charging it via cable, now I know that i do this hardware issue and not gonna damage my phone over ways of charging.