topic Death pixels?? in Galaxy Note Series

Death pixels??

Luis_or — Tue, 21 Dec 2021 00:31:07 GMT

My phone fell on the floor and now there's what I think it's death pixels always in the screen. Is there a fix for this, without replacing the screen?

Re: Death pixels??

Luis_or — Tue, 21 Dec 2021 00:29:31 GMT

It's always on

Re: Death pixels??

xSteveuk — Tue, 21 Dec 2021 00:52:10 GMT

Hi,
This page maybe helpful

Pink lines or dead pixels on Galaxy phone or tablet's display

https://www.samsung.com/us/support/troubleshooting/TSG01001485/

Re: Re: Death pixels??

ForKinCrazy — Tue, 21 Dec 2021 00:57:43 GMT

If it's still in warranty I guess you could take it in for repair and use the... "I don't know, it was fine and now this has happened." Approach 😉.

Re: Death pixels??

AndrewL — Tue, 21 Dec 2021 13:59:58 GMT

@Luis_or: Please dial *#0*# into your telephone keypad, and select Red, Green and Blue from the series of grey tiles. If the issue is visible in any/all of the screen tests, then your Note 20 will need to be repaired by an authorised Samsung engineer. Please be aware that physical damage, accidental or otherwise, isn't covered by the standard warranty, so a charge will be applicable to cover the cost of the service.

Re: Re: Death pixels??

Luis_or — Tue, 21 Dec 2021 14:13:02 GMT

Thanks. I already did that, and it's visible. There's no other damage on the phone, except that.