Note 9 screen burning issue

omar205 — Mon, 01 Jul 2019 19:36:37 GMT

My note 9 is less than a year old and I notice that the screen has burn. Any help is welcome. Screen burning issue

Re: Note 9 screen burning issue

BandOfBrothers — Tue, 02 Jul 2019 04:45:31 GMT

The phone comes with a 24 month manufacturing warranty.

My advice comes from UK consumer law which maybe different in your country.

If a phone is bought from a retailer then its them that's person needs to approach for support.

If a phone is bought directly from Samsung then its them that needs to give support.

Screen burn can only be resolved via replacing the display.

Any Samsung Experience Store or Samsung Service Centre can help and advise.