topic Re: How to stop mobile data usage, when WiFi is connected in Galaxy Note Series

How to stop mobile data usage, when WiFi is connected

ggabu500 — Sat, 07 Dec 2019 10:12:23 GMT

I have a new Samsung Galaxy Note 10 Plus 512GB 5G; ordered direct from Samsung UK. The handset is connected to my home WiFi and reports a "very strong" signal. However, whenever I download something e.g. a new app, the handset always uses mobile data instead of WiFi.

Yes, I do have "mobile data" switched on in the settings for when I cannot connect to WiFi, however, the handset should be able to prioritise WiFi when connected to WiFi and not needlessly use mobile data, but it seems that this is not happening.

Previously I had a Samsung Galaxy Note 4 and had no trouble with using WiFi.

I only have 500MB of mobile data per month, so controlling mobile data usage is critical for me.

Can anyone help?

Re: How to stop mobile data usage, when WiFi is connected

IreibeX — Sat, 07 Dec 2019 10:43:34 GMT

@ggabu500 wrote:
I have a new Samsung Galaxy Note 10 Plus 512GB 5G; ordered direct from Samsung UK. The handset is connected to my home WiFi and reports a "very strong" signal. However, whenever I download something e.g. a new app, the handset always uses mobile data instead of WiFi.

Yes, I do have "mobile data" switched on in the settings for when I cannot connect to WiFi, however, the handset should be able to prioritise WiFi when connected to WiFi and not needlessly use mobile data, but it seems that this is not happening.

Previously I had a Samsung Galaxy Note 4 and had no trouble with using WiFi.

I only have 500MB of mobile data per month, so controlling mobile data usage is critical for me.

Can anyone help?

Invoke settings > wlan, then with the 3-dot-button to the extended settings, there you can switch off the use of mobile data

Re: How to stop mobile data usage, when WiFi is connected

ggabu500 — Sat, 07 Dec 2019 11:15:13 GMT

@RolfVonHessen

I know it's easy to just turn mobile data off, but that is not the point of my question.

My old Note 4 happily prioritised WiFi when connected and rarely used mobile data when WiFi was available.

My new Note 10 is connected to my WiFi but still prioritises mobile data.

I want to know how to get my Note 10 to prioritse WiFi when connected.

Re: How to stop mobile data usage, when WiFi is connected

IreibeX — Sat, 07 Dec 2019 12:36:02 GMT

@ggabu500 wrote:
@RolfVonHessen

I know it's easy to just turn mobile data off, but that is not the point of my question.

My old Note 4 happily prioritised WiFi when connected and rarely used mobile data when WiFi was available.

My new Note 10 is connected to my WiFi but still prioritises mobile data.

I want to know how to get my Note 10 to prioritse WiFi when connected.

I didn't suggest to turn mobile data off at all, I suggested to turn it off in the wlan settings. That way it isn't used if you you are connected to a wlan.

Re: How to stop mobile data usage, when WiFi is connected

ggabu500 — Sat, 07 Dec 2019 15:24:39 GMT

@IreibeX wrote:
@ggabu500 wrote:
@RolfVonHessen

I know it's easy to just turn mobile data off, but that is not the point of my question.

My old Note 4 happily prioritised WiFi when connected and rarely used mobile data when WiFi was available.

My new Note 10 is connected to my WiFi but still prioritises mobile data.

I want to know how to get my Note 10 to prioritse WiFi when connected.
I didn't suggest to turn mobile data off at all, I suggested to turn it off in the wlan settings. That way it isn't used if you you are connected to a wlan.

I cannot find anything that says "wlan" in my settings. There is a setting for mobile data which can be either set to on or off. But like I mentioned, it would be awkward to have to switch this on and off every time I am on WiFi.

It seems the old Note 4 from 5/6 years ago was better than the newest Note 10. I thought technology was meant to improve over time not get worse.

Re: How to stop mobile data usage, when WiFi is connected

chazey2 — Sat, 07 Dec 2019 17:01:53 GMT

Turn on both WifI and Data - long press WiFi in quick settings then from there three dot menu and you will find the option to stop data while WiFi on. It's there for when WiFi is poor so the phone switches to Data to maintain good connection.

Re: How to stop mobile data usage, when WiFi is connected

IreibeX — Sat, 07 Dec 2019 17:03:57 GMT

@ggabu500 wrote:
I cannot find anything that says "wlan" in my settings. There is a setting for mobile data which can be either set to on or off. But like I mentioned, it would be awkward to have to switch this on and off every time I am on WiFi.

https://userguide.vodafone.co.nz/samsung/galaxy-s10-android-9-0/connectivity/turn-automatic-use-of-mobile-data-on-or-off/

Re: How to stop mobile data usage, when WiFi is connected

ggabu500 — Sat, 07 Dec 2019 17:11:44 GMT

@chazey2 wrote:
Turn on both WifI and Data - long press WiFi in quick settings then from there three dot menu and you will find the option to stop data while WiFi on. It's there for when WiFi is poor so the phone switches to Data to maintain good connection.

A long press on WiFi in Quick Settings (the icons at the top of the screen) takes me to the main WiFi Settings. The only 3 dots then availalbe is for Direct WiFi. I've been through Direct WiFi settings a hundred times already and there is nothing there that will prioritise WiFi over data.

I am 7 days into this month's data usage and already am down from 500MB to 100MB data. This is ridiculous!

Re: How to stop mobile data usage, when WiFi is connected

chazey2 — Sat, 07 Dec 2019 17:21:48 GMT

In advanced from three dot. First option 'switch to mobile data'

Is in mine.

Re: How to stop mobile data usage, when WiFi is connected

ggabu500 — Sat, 07 Dec 2019 17:31:20 GMT

@IreibeX wrote:
@ggabu500 wrote:
I cannot find anything that says "wlan" in my settings. There is a setting for mobile data which can be either set to on or off. But like I mentioned, it would be awkward to have to switch this on and off every time I am on WiFi.
https://userguide.vodafone.co.nz/samsung/galaxy-s10-android-9-0/connectivity/turn-automatic-use-of-mobile-data-on-or-off/

Thank you! I guess with all the millions of settings, that was the one I missed! Now it looks like it is working. I browsed a few websites with this setting and my data usage did not go down! Thanks again.

Re: How to stop mobile data usage, when WiFi is connected

Anonymous User — Sun, 09 Aug 2020 16:53:42 GMT

although I have done this, my phone is STILL using LTE for Android OS and Google Play Store functions... So this will not work for me. I have had this setting turned off for a long time, and I have toggled it, but the phone STILL uses LTE, even when I am close to my router.

Re: How to stop mobile data usage, when WiFi is connected

Galactic7 — Thu, 24 Jun 2021 14:46:42 GMT

BTW There's an option in the Dev section called "Mobile data always on" which keeps you connected to mobile data when you're on Wi-Fi for fast switching between the two. Thought that might help

Re: How to stop mobile data usage, when WiFi is connected

JamesKi — Thu, 12 Oct 2023 12:22:43 GMT

Just to update this for 2023, the feature is now called "Intelligent Wi-Fi", and can be found in any of the above ways, or through Settings->Connections->Wi-Fi->Three-Dot menu->Intelligent Wi-Fi. Disable the feature to switch to mobile data whenever the wi-fi connection is poor.