topic Re: Issue with Clear View Cover not working in Galaxy Note Series

Issue with Clear View Cover not working

liudsj — Sun, 17 May 2020 19:56:30 GMT

So I just decided to put my clear view cover on my phone and the phone is not recognizing the case and it shows no options for the case under advanced features.

Re: Issue with Clear View Cover not working

BandOfBrothers — Mon, 18 May 2020 05:06:09 GMT

Hi @liudsj

I recently purchased this case from Samsung for my Note 10 and its working as it should.

On inserting my phone into the case I was presented with theme options.

The display showed as it is mesnt to under the plastic see through piece at the side of the case.

Can you elaborate on how it's not recognising the case and what you need from the advanced features section.

Is it seeing notifications ?

A similar thread 》 Clear-View-Cover-No-notifications.

I'm at work right now with the Samsung leather case attached but I can certainly check for you later this evening when I return home to see what I see in advanced features section of the phone.

🌈 Stay Safe 🌈

Re: Issue with Clear View Cover not working

Murray011679 — Sat, 13 Jun 2020 18:34:29 GMT

I'm having the same problem with my clear view case it won't wake the phone when I open it it no longer showes the phone call in the clear part and doesn't put the phone to sleep when I close it

Re: Issue with Clear View Cover not working

Chris_Hall — Fri, 19 Jun 2020 08:11:35 GMT

I have a similar problem, I took the phone out of the clear view case for a few hours while I was cycling, when I returned the phone to the clear view case it no longer works. The phone does not recognise the case at all. Still struggling to get it working again.

Re: Issue with Clear View Cover not working

Gonzovision — Wed, 26 Aug 2020 19:35:31 GMT

The problem is as old as the clear view covers. I was struggling with my S9 cover for a year

After every software update the cover isn't recognized anymore.

That's my solution:

Remove cover
Connect power cable
Put cover back
Close cover
Done.

Works for me every time, I guess connecting to power cable is the trick.

Hope this works for you as well.

Re: Issue with Clear View Cover not working

Felipe737 — Thu, 24 Sep 2020 23:33:45 GMT

Perfect!!! It works for me. Thank you.

Re: Issue with Clear View Cover not working

MrDC — Fri, 02 Oct 2020 08:25:39 GMT

It seems that Samsung blocked something in a recent software upgrade. It makes the clear views (suspiciously not genuine) unusable as before.

Re: Issue with Clear View Cover not working

Anonymous User — Fri, 02 Oct 2020 12:36:41 GMT

I am having the same issues after an update a few days ago. Tried the tricks on this forum to no avail.

Has anyone else recently had any luck with getting this working again? Samsung support just provided the standard reset, re-buy, or visit a support center nonsense.

Re: Issue with Clear View Cover not working

Heatherbiene — Sun, 01 Nov 2020 19:25:27 GMT

That worked for me thank you! 🙂

Re: Issue with Clear View Cover not working

MarekM4 — Thu, 10 Dec 2020 19:19:28 GMT

I have the same issue after update. Described solution does not work for me.

Re: Issue with Clear View Cover not working

Mo_Desoky — Fri, 08 Jan 2021 18:48:30 GMT

Any update for this problem?

Re: Issue with Clear View Cover not working

Evanj17 — Thu, 11 Feb 2021 02:25:23 GMT

Thank you!!! It just happened to me. This worked for me too...

Re: Re: Issue with Clear View Cover not working

CkingReclusiv — Fri, 26 Feb 2021 13:05:31 GMT

you my friend are a genius! I've been struggling with mine for weeks but just sorted it with your method! Awesome

Re: Issue with Clear View Cover not working

psyfox — Sat, 27 Mar 2021 23:54:21 GMT

Great reply!!!!
Even Samsung doesn't help us like that.

Thanks

Re: Issue with Clear View Cover not working

Columbo — Mon, 26 Apr 2021 19:26:29 GMT

Got this problem now after latest update!!! Very frustrating.

Re: Re: Issue with Clear View Cover not working

matkymark667 — Sun, 30 May 2021 14:33:09 GMT

Wow works on S20FE
Genius
Thanks

Re: Issue with Clear View Cover not working

Members_S4Pz3qh — Thu, 29 Jul 2021 19:57:26 GMT

worked for me! Note 20 Ultra

Thank you!

Re: Issue with Clear View Cover not working

Scudders — Sat, 07 Aug 2021 13:50:38 GMT

Removing the phone from the case, inserting the charger cable then reinserting the phone into the case worked for me. Bizarre but it worked. Samsung Galaxy S20.

Re: Issue with Clear View Cover not working

Members_4tJuHgM — Tue, 10 Aug 2021 12:17:18 GMT

Good tip. Worked for me. Thanks

Re: Issue with Clear View Cover not working

oldelcacho — Wed, 11 Aug 2021 21:40:39 GMT

I believe it's using NFC, so try to disable and re-activate it, remove and set up the cover again and if this only doesn't work.

Go to Settings -> Applications -> In the filter and sort options -> Show system apps

find "Led cover" then Storage, delete everything and try again, allow everything in security also.

In doubt, reboot.