topic Samsung Mail App, always show All Emails? in Galaxy Note Series

Samsung Mail App, always show All Emails?

jockebq — Thu, 24 Oct 2019 13:41:41 GMT

Just got my Note 10 and I am right now using the Samsung Email app, because I have both Gmail accounts and Outlook accounts.

Is it possible to default it to All emails instead of a specific account. Right now it opens the default account when the app has been closed.

Thank you!

Re: Samsung Mail App, always show All Emails?

SaudA — Thu, 24 Oct 2019 13:46:47 GMT

Hi @jockebq

Go in to Email app > 3 lines on top left > Tick All accounts.

Does this help?

Re: Samsung Mail App, always show All Emails?

jockebq — Thu, 24 Oct 2019 13:50:40 GMT

That's what I do, but if I close the application fully, and open it, it will always open the Default account, and not All accounts.

Re: Samsung Mail App, always show All Emails?

SaudA — Thu, 24 Oct 2019 13:55:23 GMT

Just tested it on one of the devices here in the office, and it seems to work fine. Can you check if the Note 10, and the Email app are both up to date?

Re: Samsung Mail App, always show All Emails?

jockebq — Thu, 24 Oct 2019 13:57:39 GMT

Yes, that is actually true. I think it happens if I receive a mail on a specific account and open the notification. And then opening the app after, and it will be on the account that received the email.

Re: Samsung Mail App, always show All Emails?

JoojooRoyal — Thu, 23 Jan 2020 19:46:59 GMT

Same issue here. If you open a mail from notification, then next time you open it defaults to that email account. You would have to click all account again.... Very annoying

Re: Samsung Mail App, always show All Emails?

SaudA — Thu, 30 Jan 2020 10:58:12 GMT

Tested this again, still can't find any issues here on the devices in our office. We do want to look in to this in more detail, can you send an error log through to us through the Members app > Support > Feedback > Error log. Can you send this within 15 minutes of testing this issue?

Our developers will contact you via the Members app once they have a solution or further troubleshooting.

Re: Samsung Mail App, always show All Emails?

StefanNote10P — Tue, 11 Feb 2020 15:13:37 GMT

Even if closed with ALL acounts displaying, when reopening with the app icon it displays quite oftenly only one account.

Pretty annoying. There should be a preference setting in the app what to display when opening, though it might be logic that one may want to see all acounts always, otherwise where is the point putting more than one account in an app.

Note: for me, this issue is not new at all, but it seems it got worse, maybe this is due to the floating notifications ?

Re: Samsung Mail App, always show All Emails?

huubvanbaal — Fri, 03 Jul 2020 08:28:15 GMT

Same issue here on my S10. Going to an email message by a system notification and then clicking on the subject brings me the next time into that specific mailbox and not all mailboxes. Agree with a config parameter.

Re: Samsung Mail App, always show All Emails?

wardenG — Thu, 27 Aug 2020 14:04:46 GMT

same issue on my a71

Re: Samsung Mail App, always show All Emails?

Artob — Wed, 09 Sep 2020 01:58:35 GMT

Same here. Clicking into email app from notification causes app to open in specific account, and same account is then the default next time app is opened.

Re: Samsung Mail App, always show All Emails?

LozTheLez — Mon, 15 Nov 2021 00:50:25 GMT

Guys I might be a few years too late but for any future people reading this thread... I FOUND OUT HOW!
Okay so:
1. Open Samsung email app
2. Three lines top right
3. Then press the settings wheel cog thing
4. Select your email (should be at the top)
5. Scroll to 'Email Sync period'
6. Select 'All Time'
7. BOOM

Re: Samsung Mail App, always show All Emails?

Artob — Wed, 12 Jan 2022 06:30:26 GMT

Unfortunately, this doesn't help. Opening an email using a notification causes the default email view to change to the specific email account that the notification was for. Using an S20FE.

Re: Samsung Mail App, always show All Emails?

Artob — Wed, 12 Jan 2022 06:33:20 GMT

More than two years later and the problem is still happening. Previously on an S8, and now on an S20FE, same issue.

Re: Samsung Mail App, always show All Emails?

Artob — Mon, 28 Mar 2022 02:48:19 GMT

Hello, anyone listening?

Re: Samsung Mail App, always show All Emails?

Just Dave — Fri, 08 Apr 2022 22:24:30 GMT

I'm listening. But I'm no help. I'm also annoyed by not being able to tell Samsung Email to ALWAYS show me all accounts. Maybe some day they'll add this as an option.

Re: Samsung Mail App, always show All Emails?

Sidvicious — Sat, 01 Jul 2023 20:40:36 GMT

Same problem, Samsung what can you do about it?

Re: Samsung Mail App, always show All Emails?

thesaint007 — Sat, 19 Aug 2023 20:42:23 GMT

This has driven me nuts. I keep bouncing back and forth between apps because of it. I love the layout and design of Samsung Email but not being able to default it to show all every time leads to a lack of productivity and sometimes missed emails as I don't notice at times when it is only showing a single of two account accounts (which is more than half the time you open the app because of this bug). I am going to call it a bug because it is crazy to not have the option to control this.

Re: Samsung Mail App, always show All Emails?

Members_Mmtv5MJ — Tue, 18 Mar 2025 03:59:20 GMT

In 2025 I'm still having this problem. Drives me nuts to keep having to switch back to all accounts.