topic Re: USB Drive connected via OTG media access in Galaxy Note Series

USB Drive connected via OTG media access

sneike1 — Mon, 01 Jun 2020 20:36:21 GMT

I often connect SD cards or hard drives to my phone via OTG to edit videos or work on pictures. But unfortunately it looks like the stock Gallery app and also other apps such as KineMaster, Power Director, Google Photos etc can't see the drive and access the media. Is there something I'm missing?

I can't believe we can't do it with this device, it is so focused on editing videos and content creation, how am I supposed to do it if I can't connect a USB drive to work from?

Thanks

Re: USB Drive connected via OTG media access

TessM — Tue, 02 Jun 2020 09:16:28 GMT

Hi @sneike1 ,

are you able to tell me what OTG adapter/connect are you using? Are you able to see the drive on the phone at all?

Re: USB Drive connected via OTG media access

sneike1 — Tue, 02 Jun 2020 13:43:52 GMT

@TessM wrote:

Hi @sneike1 ,

are you able to tell me what OTG adapter/connect are you using? Are you able to see the drive on the phone at all?

I tried the original OTG adapter that comes in the box, and a third party made by Aukey.

Of course I can see the drive on the phone, both the system and any file manager can see it. The issue is that folders containing media are not detected by the stock gallery app, Google photos, or any other Video editing app like Kinemaster, power director etc. I suspect it's the normal behavior, but I think it's absurd. How am I supposed to work on video editing if I can't access my files stored on an external drive?

Can you please confirm how it's supposed to be?

Re: USB Drive connected via OTG media access

TessM — Tue, 02 Jun 2020 13:51:21 GMT

Have these files being added to the memory using a PC? Are you able to open any other type of files on the phone?

Re: USB Drive connected via OTG media access

Far_Ken — Thu, 22 Apr 2021 22:51:09 GMT

This issue is the same on brand new Galaxy S21 Ultra.

External usb drive files are visible via My Files app, but not via Gallery.

Can this be fixed please?

Re: USB Drive connected via OTG media access

TessM — Fri, 23 Apr 2021 13:16:08 GMT

That may indicate that the format of the images may be different than the ones taken by the phone camera, so this cannot be displayed on the Gallery app @Far_Ken

Re: USB Drive connected via OTG media access

Far_Ken — Fri, 23 Apr 2021 13:41:04 GMT

If I copy the same files across to internal memory using My Files, they display just fine in Gallery.

So the issue is not file type. The issue seems to be that My Files has some kind of access rights or indexing to external Usb memory which is not granted to stock gallery app, Google photos, or any other Video editing app like Kinemaster, power director etc

Re: USB Drive connected via OTG media access

Members_yTmeZvh — Mon, 27 Mar 2023 19:29:12 GMT

Problem still not resolved. 2 years and still you can't do anything with the files saved on the flash drive using the application on the phone. Wake up Samsung.