topic Secure Folder Backup Note 10 + in Galaxy Note Series

Secure Folder Backup Note 10 +

Jakeyboy — Sat, 31 Dec 2022 15:36:17 GMT

I'm trying to back up data in my secure folder but it keeps saying I don't have enough space , how to I make more space without deleting any backups I already have or if that can't be done how do I go about deleting previous backups ?

Thanks in advance and Happy New Year to all members .

James

Re: Secure Folder Backup Note 10 +

PaulM1 — Sat, 31 Dec 2022 16:21:37 GMT

Hi, @Jakeyboy. Happy New Year! I'd recommend consulting the guide below, as the steps that are outlined will assist you in freeing up some storage space on your Note10+:

https://www.samsung.com/uk/support/mobile-devices/how-to-clear-up-storage-space-on-your-smartphone/

Please let me know how you get on with this.

Re: Secure Folder Backup Note 10 +

Jakeyboy — Sat, 31 Dec 2022 16:27:25 GMT

Hi PaulM1 , Thanks for quick reply and the link I appreciate it 👍👍👍

Re: Secure Folder Backup Note 10 +

Jakeyboy — Sat, 31 Dec 2022 16:29:12 GMT

Hi PaulM1 , unfortunately it does help with freeing up space in secure folder but still appreciate your help .

Re: Secure Folder Backup Note 10 +

PaulM1 — Sat, 31 Dec 2022 16:38:48 GMT

You're welcome, @Jakeyboy. Are you getting an error message that you do not have enough space on Samsung Cloud to back up your Secure Folder data?

If you could possibly post the screenshot of this, that would be much appreciated.

Re: Secure Folder Backup Note 10 +

Jakeyboy — Sat, 31 Dec 2022 16:51:47 GMT

When I'm trying to back up my secure folder it says I've only got 1.1GB so I was wondering if there is a way to allocate more storage space for secure folder

Re: Secure Folder Backup Note 10 +

PaulM1 — Sat, 31 Dec 2022 17:04:24 GMT

Ah, I see, @Jakeyboy. As the standard storage plan for Samsung Cloud is 15GB, if your backup exceeds the amount of remaining storage, it would be necessary to either buy more storage (if the option is available to you) or delete some data/stored backups from your Samsung Cloud.