topic Re: USB Audio interface not Working in Galaxy Note Series

USB Audio interface not Working

Gustvamen — Fri, 01 May 2020 02:43:02 GMT

Hi everyone,
First of all, thank you for reading my report and for trying to help me.
I have a USB audio interface (Behringer U-PHORIA UMC404HD / UMC404).
To make higher quality audio recordings or transmissions, I tried to connect the referred audio interface via USB using the OTG adapter that came with my Galaxy Note 10+.
When connecting, initially everything seemed to work fine. Even the USB power supply for the audio interface worked!
But when I made the first recording, the audio sounded like Darth Vader's voice. And that was the first disappointment. I also tested the reproduction of the recorded material on other devices to ensure that the problem was not with the output. The problem was really in the capture.
Then I tried to hear some other audio through the interface, and to my surprise, it was weird, high-pitched and flawed.

In summary, when connecting my audio interface via USB to my Galaxy Note 10+, neither capture nor playback worked properly.
Has anyone ever experienced this?

I know that there is a possibility to transmit the audio via 3.5mm jack. But then I would lose the output features of the audio interface.

I appreciate any guidance that can assist me.

Re: USB Audio interface not Working

mcurrale — Thu, 21 May 2020 15:46:57 GMT

Having similar issue with my Samsung S10+.

Hoping for some sort of solution down the track, but I have heard of the same sort of issue occurring on the S20 series, so not holding out to much hope.

I have also tried plugging in my Ambeo headset using an Anker lightning to USB-c adaptor and have found that the input is at the lowest possible (16 bit, 44100) rather than it defaulting to the highest as it does on other Android phones, primarily Motorola, Google and LG which I've also tested, (24 bit, 48000).

There is some sort of conflict going on where the Samsung phones seem to only utilize the lowest possible input, but thankfully, there are recording apps which will bi-pass this, such as Amazing MP3 Recorder and Open Camera.

Cheers and let's hope there's a permanent solution sometime down the track.

Re: USB Audio interface not Working

mcurrale — Fri, 22 May 2020 00:40:01 GMT

Also, wondering which app you're trying to record with?

Re: USB Audio interface not Working

Gustvamen — Fri, 22 May 2020 17:45:41 GMT

I'm trying to broadcast or record with specific applications (Instagram, Whatsapp etc.) or even with the standard camera application.

Re: USB Audio interface not Working

Kimbass — Sun, 31 May 2020 11:20:49 GMT

I have the same issue with my galaxy note 10 with iRig Pro I/O.
Recorded sound is distorted and the phone seemed like not suporting external audio interface.
I've checked with older devices like galaxy s8 but it worked very well.

Re: USB Audio interface not Working

ernesto_chile — Thu, 04 Jun 2020 02:43:17 GMT

Same horrible news for me.

Got the Note 10 plus and it does not recognize my berhinger U-Phoria UM2 but it does recognize My Scarlett Focusrite interface.

I tested the UM2 with a note 8 and a note 9 and it works perfectly and inmediately with the native recorder.

I really cannot believe this. I hope Samsung can fix it. Unfortunately it is more likely that this is maybe not an important matter for them.

P.S: There is another post about this and it seems ti be better answered.

Re: USB Audio interface not Working

Gustvamen — Sun, 05 Jul 2020 17:16:01 GMT

Good news!
The last Samsung's update repair the output, and now it works perfectly.

Bad news!
But the input don't work yet! 😔
It records with the Darth Vader's voice. 😡

I keep using the DAC Behringer Uphoria UMC404HD.

let's keep waiting for a fix.

Re: USB Audio interface not Working

Madhav22 — Wed, 28 Oct 2020 16:53:14 GMT

It recognises but records Darth Vader's voice or is it working fine?

I have an s20+ and scareltt 2i2 3rd gen but, no luck a screeching sound is recorded everytime.

Re: USB Audio interface not Working

Gustvamen — Thu, 29 Oct 2020 03:28:11 GMT

It recognises but records Darth Vader's voice.

Re: USB Audio interface not Working

sancho1234 — Fri, 08 Jan 2021 09:46:08 GMT

I have similar problem with Samsung Galaxy Tab 8.4 and a Zoom U-44 professional audio interface.

I was able to bridge the problem with a special sound player software and another sound recording software. Although the software is paid, you have 15 minutes to get your money back if it doesn't work.

https://play.google.com/store/apps/details?id=com.extreamsd.usbaudioplayerpro

https://play.google.com/store/apps/details?id=com.extreamsd.usbaudiorecorderpro

Re: USB Audio interface not Working

Tofutofu — Sat, 30 Jan 2021 19:02:26 GMT

Hi guys, I'm new here and wants yo add on to the topic. I am facing something similar, but with the steinberg UR22c. I've connected the interface successfully and it seems device is detected but there is just no signal being detected on Note 10+. I was reading up about DAC, and that the new type C doesn't have DAC, would this possibly be the problem?

Any help or advice to getting the audio signal on the phone would be appreciated.

Re: USB Audio interface not Working

skirm7 — Sat, 11 Dec 2021 07:52:57 GMT

Galaxy Note 10+ Exynos or Snapdragon processor?
I have a galaxy s10e and a galaxy s21 with an Exynos processor and neither of them works with audio interfaces. The Galaxy s10e worked as well as possible during certain software updates, but again after a few updates, it didn't sound scary. It has to do with Exynos processors and with software updates and nothing more.
I have a galaxy tab s7 and a galaxy s10 lite with snapdragon processors and they work great with usb audio interfaces. The Galaxy tab s7 just works awesome very well.
If you want to use its audio interface with Galaxy Note 10+ you have to wait for samsung to soak up and update the software and everything and nothing more.

Other solutions
1) use other interfaces as

a) https://www.saramonic.com/product/smartrig-2/
b) https://www.saramonic.com/product/smartrig-ii/

video and audio will be good, only saramonic has a sound ceiling, low noise will be heard, although all xlr microphones have it. There may be a delay in broadcasts

will need samsung usb c adapter https://www.samsung.com/us/mobile/mobile-accessories/phones/usb-c-headphone-jack-adapter-ee-uc10juwegus/

2) use usb microphones such as
https://www.rode.com/microphones/nt-usb
https://www.rode.com/microphones/usb/nt-usb-mini
usb microphones will definitely work, quality and good, although over pc windows much better.

If these options do not work, just wait for samsung to fix the issue after updating the software.