https://eu.community.samsung.com/t5/samsung-shop/discount-code-not-working/m-p/3845121#M7988 I had the same issue when on to customer service.<BR />They added a good will code to my order which was about 20%.<BR />Also sent a screenshot to them to show I was offered the discount and they should be investigating and give me something on my account. Sat, 21 Aug 2021 02:20:52 GMT MrCjB 2021-08-21T02:20:52Z https://eu.community.samsung.com/t5/samsung-shop/discount-code-not-working/m-p/3844643#M7987 <P>Got 20% discount code on Samsung home page while looking for new Galaxy watch 4. Unfortunately code doesn't work,in contact with Samsung customer service for last 6 days no one is ready to help.</P> Tue, 24 Aug 2021 14:44:53 GMT https://eu.community.samsung.com/t5/samsung-shop/discount-code-not-working/m-p/3844643#M7987 SafP 2021-08-24T14:44:53Z https://eu.community.samsung.com/t5/samsung-shop/discount-code-not-working/m-p/3845121#M7988 I had the same issue when on to customer service.<BR />They added a good will code to my order which was about 20%.<BR />Also sent a screenshot to them to show I was offered the discount and they should be investigating and give me something on my account. Sat, 21 Aug 2021 02:20:52 GMT https://eu.community.samsung.com/t5/samsung-shop/discount-code-not-working/m-p/3845121#M7988 MrCjB 2021-08-21T02:20:52Z https://eu.community.samsung.com/t5/samsung-shop/discount-code-not-working/m-p/3845686#M7989 Hi, I had the same problem and Samsung emailed me to advise the following: Please note that this offer is “20% off New Galaxy watch, any Galaxy book and Tab S7 range when you buy the new Flip and Fold Smartphones”. luckily I had a 15% code via email that I could use instead. Sat, 21 Aug 2021 08:36:24 GMT https://eu.community.samsung.com/t5/samsung-shop/discount-code-not-working/m-p/3845686#M7989 LionBerks 2021-08-21T08:36:24Z