Changing order's name

naturebreeze — Sun, 02 Aug 2020 10:22:11 GMT

Hi I bought a TV present for someone but it's not letting me change the name on the order so it's getting delivered to their address with my name on.

- I contacted the devilry team and they said it is no them to deals with this contact Samsung directly

- I contacted the customer services at samsung and they said it is not them who deals with this

- I tried to log into my account and change it there but there I can see the details but there's no option to do it

- Two days now no help

They make it so difficult for customers to shop with them.

Re: Changing order's name

ChrisM — Tue, 04 Aug 2020 12:26:00 GMT

We're sad to hear this. Did you manage to get it sorted out?