topic Re: Return on samsung website. in Samsung Shop

Return on samsung website.

Fumble — Sun, 24 Jan 2021 15:51:39 GMT

I tried to refund my odyssey G5 monitor, I have only had it for 3 days, and followed all steps here:

https://www.samsung.com/uk/shop-faq/returns-and-cancellations/how-do-i-return-a-product/

(I do not have an account)

After reaching the orders page there is no 'RETURN' button in sight, any help?

Re: Return on samsung website.

CarlH — Sun, 24 Jan 2021 16:35:20 GMT

Hi @Fumble. It would be best to contact the Online Shop Team regarding this. They can be reached on 03307 267 467.

Re: Return on samsung website.

strawberry cake — Mon, 25 Jan 2021 04:16:05 GMT

@Fumble

you may email them also your order number

email address

💙

Re: Return on samsung website.

Ricardo12345 — Sat, 29 May 2021 10:06:32 GMT

I have the same issue. I've searched everywhere and there is no Return Button. Very frustrating and quite poor really from an IT company!

Re: Return on samsung website.

chris1337 — Wed, 04 Aug 2021 05:57:25 GMT

Same here. any solution?

Re: Return on samsung website.

TessM — Tue, 18 Mar 2025 17:20:15 GMT

Hi everyone,

sorry to hear that, if you are not able to see the return button, the best way to get this sorted will be by contacting our Online Shop Team who will provide you with all the information to do this. They can be reached on .

Re: Return on samsung website.

JiwanT — Wed, 05 Feb 2025 07:35:58 GMT

Hi. I can't find the return option under my order in the samsung shop app