topic Re: Purchasing issues in Samsung Shop

Purchasing issues

Mjf69 — Thu, 06 Apr 2023 16:47:57 GMT

Anybody had any problems buying through the Samsung website ?

Re: Purchasing issues

AndrewL — Thu, 06 Apr 2023 17:05:06 GMT

@Mjf69: Are you able to clarify what issues you're facing when you attempt to make a purchase on our website at samsung.com?

In the meantime, please try using a different browser, clearing the cache and cookies on your current browser, and using a different device to access the website, to see if this helps.

Re: Purchasing issues

Mjf69 — Thu, 06 Apr 2023 17:22:08 GMT

It won't accept MasterCard

Re: Purchasing issues

JerryS — Thu, 06 Apr 2023 18:43:39 GMT

I've occasionally had glitches buying things off the website in the past, like the order process crashing half way through, I agree clearing the browser cache or trying a different one is a good idea, I think that's what I did

Re: Purchasing issues

RXM — Thu, 06 Apr 2023 20:18:39 GMT

A few times the website has said to me that Samsung don't ship to my area yet. This happened twice a few months back. Strange cause I've had many many deliveries and no problems. The only fix I was able to find at the time was to tweak my basket.