Delivery mode is not set

Members_7b1frrW — Sun, 31 Aug 2025 17:17:08 GMT

Currently i want to order 3 item in the store with 3 codes.

My AON code i got with my fold 7/watch ultra order last month already expires today.

I cant continue with my order because of the error "Delivery mode is not set".

I tried 2 different phones.

Different browsers, also without addons.

No vpn on just normal usage.

My wives phone with her samsung account, my own phone with samsung account get the error.

Website with both accounts also get the error.

How can i fix this now? Or can i get a new AON code for when the store is fixed?

Seems this issue comes sometimes it wont be fixed within a day.

Greetings

Re: Delivery mode is not set

johnz237 — Sun, 31 Aug 2025 18:28:25 GMT

Hi! Welcome to the samsung members community!

Note this is a forum for customers to customers- we cannot provide vouchers.

Reach out to support directly.

You could try downloading a new browser and not signing in *beyond the samsung website*? And also keeping vpns off- beyond that theres not much to suggest and support will have to assist

topic Re: Delivery mode is not set in Samsung Shop

Delivery mode is not set

Re: Delivery mode is not set